Flores dominates dream job in first year

June 10, 2019

Many people hope to be able to work in their preferred career upon graduation, while others may just want to work at their desired workplace with the goal of moving towards that career. Juan Flores, Radiology Generalist at The Woodlands Campus, as successfully done both very early in his career and can add a system-wide award to that list.

“This is amazing! I just graduated a little over a year ago, so working here is kind of like a dream come true,” Flores said. “I never thought I’d work at Texas Children’s until maybe later on, until I have more experience, but I took a chance so I’m happy about that.”

Flores is known to be very quick to volunteer outside of his role as a radiographer. He is on the Radiology Events and Activities Committee, he has played a role in several simulations inside and outside of Radiology, he is a part of the Customer Obsession Task Force, and helps with The Teddy Bear Clinic.

When his youthful presence is removed, Flores can be mistaken for a Texas Children’s veteran even though his has only been here a year, as his work constantly exemplifies our mission.

“In such a short time, Juan has been a fantastic addition to our team! He takes his role as a radiographer seriously and puts forth 110 percent every day,” Assistant Director of Radiology Traci Foster said. “Regardless of the day he’s having, Juan is always positive and has a great sense of humor.”

Foster recalled a time when a 4-year-old in the orthopedic clinic had a fractured arm and needed an x-ray. She says that the child was extremely anxious due to a recent, difficult, experience at an outside urgent care.

“Juan worked with the mother of the patient to identify a comfort position for the child. He was extremely patient and allowed them time to warm up to the environment by showing them the big camera and allowing the patient to touch and explore the room and equipment prior to positioning him for the x-ray,” Foster said. “The child was very receptive to his gentle approach and was able to complete the x-ray while smiling and saying ‘cheese.’ The mother was so appreciative of Juan and so are we. The entire department thanks Juan for going above and beyond to create a great patient experience for all of our patient families.”

At times after a hard day of work, when an emergency occurs there aren’t many people who will volunteer for additional duties. Flores’ hard work, determination, and persistence are all of the reasons why he is one of this year’s Caught You Caring Award recipients.

“I was so surprised when I found out that I won this award. “The fact that I’ve only been here a short while, and I work with so many other amazing people, this was really unexpected,” Flores said. “I love it here. It’s a tough job, but it’s extremely rewarding, and I hope to continue here for years to come.”