Doing what’s right: Compliance and Privacy Office hosts awareness events

November 8, 2016

11916compliancelancelightfoot175At Texas Children’s, doing what’s right is of the utmost importance to maintaining the quality of care we provide our patients, their families, and our Health Plan members. That’s why the role of the Compliance and Privacy Office is integral to our organization’s health and success.

The office’s team is committed to maintaining the highest ethical, legal and professional standards by providing leadership and oversight of all Texas Children’s business practices. Areas of prominent interest to the office include:

  • Safeguarding protected health information
  • Adhering to private payer billing standards
  • Complying with all state and federal laws and regulations as well as Texas Children’s policies and procedures

“At Texas Children’s, we are committed to leading tirelessly in maintaining an ethical workplace,” said Texas Children’s Vice President and Compliance and Privacy Officer Lance Lightfoot. “By upholding the highest standards of integrity and ethical behavior, we enable Texas Children’s to better fulfill its important mission of creating a healthier future for children and women.”

To recognize and promote the importance of integrity and ethics at Texas Children’s, the Compliance and Privacy Office will be celebrating National Corporate Compliance and Ethics Week (Monday, November 7Friday, November 11) by hosting a series of awareness events throughout the organization. These events are wonderful opportunities to meet members of the Compliance and Privacy Office team, learn more about what they do, play games and win prizes.

The events also offer a chance to keep your personal information secure as well as our patients’ and our Health Plan members’. Twice during National Corporate Compliance and Ethics Week, the office is providing employees a free, safe and secure opportunity to destroy any confidential personal documents that are ready for disposal. The Shred Days will be held Tuesday, November 8 at West Campus, and Friday, November 11 at Main Campus. For a complete schedule of this week’s events, click here.

For more information about the Compliance and Privacy Office click here and if you have any questions, please call the office at Ext. 4-2085 or send an email to

How can you help?
Unethical, illegal or questionable activity should be reported to one of the following sources:

  • Your immediate supervisor
  • The Compliance and Privacy Office at Ext. 4-2085
  • The Texas Children’s Confidential Hotline at 1-866-478-9070 (available 24 hours a day, 7 days a week)

Retaliation for voicing concerns made in good faith is a violation of Texas Children’s policy.