Call-to-action: April 22 deadline to complete Patient Safety Survey

April 9, 2019

At Texas Children’s, we care for some of the country’s most critically ill patients, and delivering safe, quality care for our patients is the most important responsibility of each staff member and employee.

As part of Texas Children’s continuing efforts to enhance patient safety across the system, employees and medical staff are encouraged to complete the Hospital Survey on Patient Safety Culture by April 22. The survey will be sent via email and will measure Texas Children’s overall patient safety performance.

“Our clinical and non-clinical staff play an important role in patient safety at Texas Children’s and their input matters,” said Katie Basta, assistant director of Quality and Patient Safety. “The more feedback we have, the better we can plan for the future by identifying gaps and taking action. The survey also tells us what areas we’re doing well in – which is equally important – so that we can hardwire good practices.”

The survey assesses 13 dimensions of patient safety including communication openness, teamwork within and across individual work areas, overall perceptions of patient safety, frequency of safety events reported, and implementation of solutions to cultivate a work environment that promotes patient safety.

“Texas Children’s employees and medical staff – regardless of their job title or position – are crucial in helping us cultivate a harm-free environment for our patients,” said Texas Children’s Chief Safety Officer Dr. Joan Shook. “The survey takes only a few minutes to complete and is one important way we can assess how well Texas Children’s is performing. The feedback received will guide our strategies for continual improvement.”

The survey is administered every18- 24 months per regulatory requirement by Joint Commission. The survey takes about 10 minutes or less to complete. All responses will remain anonymous.

If you have any questions, please contact Sharon Jacobson with Patient Safety at 832-824-1310.

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