Heather Eppelheimer is a child life specialist with Texas Children’s Pavilion for Women. While she is quick to offer support in any way she can, Heather’s primary responsibility is to work closely with expecting families who have lost a child.
Heather helps these families cope with their loss and create lasting memories of their child. She offers the same type of support to her colleagues who might be going through a stressful time, consistently rising above and beyond as a supportive teammate.
“Heather has become a staple of support and mentorship for our Child Life Department,” said Saraben Turner, a child life manager. “She approaches each day with a mission to provide optimal, compassionate care to her patients and families, while also ensuring that her colleagues and teammates are feeling supported in the exceptional work they do.”
“She truly exemplifies living compassionately and amplifying unity in her every day work,” Turner continued. “She is continually provided with Caught You Caring awards and other recognitions highlighting the strong work she provides to patients and their families, her team and Texas Children’s Hospital.”
Launched in 2015, Texas Children’s Caught You Caring program is a systemwide program that recognizes employees for going above and beyond to provide compassion and kindness in the care of a patient, family or co-worker. Recently, Epplelheimer was among more than a dozen employees who received a pair of tickets to watch the Houston Texans Play 60 game on October 1, after being recognized for his acts of kindness through this program.
Texas Children’s wants to continue to recognize those who take great pride in the work they do and encourages patients, families and employees to catch someone who is making a difference.
To nominate a colleague, Caught You Caring boxes and cards can be found across the Texas Children’s hospital system for patients and families to fill out. Employees can fill out a Caught You Caring form on Connect. Cards and online submissions will be distributed to leaders for staff recognition.
For the next three weeks, Connect will feature a series of Caught You Caring videos spotlighting several of our employees who have gone above and beyond their role in the care of our patients and their families.