Santana Gibbs-Marks from Diabetes/Endocrine Care Center is the latest Texas Children’s Super Star employee. “The best thing about working at Texas Children’s is the compassion of my fellow coworkers and to see the children smiling even when they are sick,” said Gibbs-Marks. “That puts a smile on my face, and it makes me remember how thankful I am.” Read more of Gibbs-Marks’ interview, and find out how you can nominate a Super Star.
Q&A: Santana Gibbs-Marks, June 2015 Employee
Your name, title and department. How long have you worked here?
Santana Gibbs-Marks, Lead Ambulatory Service Representative in the Diabetes/Endocrine Care Center. I started at Texas Children’s Hospital in 2008 has a contractor, and on June 15, 2009 I became a permanent employee. As of June 15 I’ve been at Texas Children’s six years.
What month are you Super Star for?
The month of June.
Tell us how you found out you won a super star award.
We had a graduation ceremony for our fellows and right afterwards they said we had a mandatory meeting. My director Ryan Breaux came in and start talking about AIDET and then walks in my mom and husband. I was very surprised when he announced that I had won the Super Star award for the month of June.
What does it mean to be recognized for the hard work you do? How has the organization helped you achieve your personal and professional goals?
The Super Star recognition means to me that the work that I do daily is noticed and that someone sees a bigger picture of me and I am all so grateful. This organization has contributed to my success in so many ways. I am thankful for my leaders who have helped me reach some of my goals and going. I’m not finished. This is only just the beginning.
What do you think makes someone at Texas Children’s a super star?
Consistently going above and beyond without being asked to do so. Thinking outside of the box and having a strong passion and love for what you do every day.
What is your motivation for going above and beyond every day at work?
My motivation for going above and beyond is seeing these beautiful kids and their families smiling at the end of their visits. I am most of the time the last person they see before they leave our clinic I LOVE to see a sense of ease, and that they have been well taken care of at the end of the day.
What is the best thing about working at Texas Children’s?
The best thing about working at Texas Children’s is the compassion of my fellow coworkers and to see the children even when they are sick smiling. That puts a smile on my face and it makes me remember how thankful I am.
What does it mean to you that everyone at Texas Children’s is considered a leader? What is your leadership definition?
To me it means everyone plays a part in leadership because in some form we all have someone looking up to us and we are guiding each other. A leader in my opinion is one who leads by example, so that others are motivated to follow.
Anything else you want to share?
I would like to thank my leaders and coworkers in my department and all the doctors for believing and trusting in me.