Patient and family experience events a success

May 5, 2015

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Employees, patients and their families got a chance this week to learn about Texas Children’s efforts to make the patient and family experience here the best it can be.

Hundreds of people attended patient and family experience events at Main and West campuses. The events offered up a lot of information and a lot of fun.

Employees dressed as jungle animals passed out information on ambulatory surgery’s patient and family experience efforts. Other Texas Children’s workers offered up scoops of ice cream and encouraged passersby to play a variety of games.

Overall, the events were a success at reminding employees, patients and families that care at Texas Children’s goes beyond the bedside. It has to do with how we treat our patients and their families from the moment they call to schedule an appointment with us to the point they leave our care.

Read more about patient and family experience here.