Provider Connect gives referring physicians and their staff direct access to our resource team for questions and concerns about referrals or issues accessing or navigating a Texas Children’s service.
Since its launch in January 2019, Texas Children’s has had more than 400 touch points with providers.
The referral resource team at Texas Children’s is comprised of a director, a senior project manager and two access communication specialists who answer the phone. The team also has four members who intake approximately 5,000 referrals each month, equating to 60,000 physician referrals each year.
The team assists with the referral process, updates referring provider contact information and offers support for connecting to Texas Children’s, including accessing EpicCare Link, a provider portal that gives external providers secure, convenient access to Texas Children’s electronic medical record. This web-based tool is free and providers can sign up online.
Click here for more information about EpicCare Link.