Information Services (IS) is urging all team members who use Apple devices – whether issued by Texas Children’s or used personally – to update to the latest version of iOS software to address a new invasive spyware called Pegasus.
IS will begin pushing these critical updates to TCH-issued Apple devices this week. Please be prepared to receive the updates when prompted.
IS also strongly encourages team members with personal Apple devices to update to the latest version of iOS as soon as possible. To check your version of iOS, open Settings > General > Software Update.
Essential details about the software update
- To ensure a successful update, make sure the devices in your area are charged, powered on and connected to Texas Children’s wi-fi.
- The update will take about 20 – 40 minutes to complete. Please plan for devices to be temporarily unavailable since they cannot used during the update process.
- If you prefer to download the software updates yourself, please do so prior to the scheduled update. Click here to learn how to perform the updates yourself.
What is Pegasus?
Pegasus is new spyware that is especially insidious because:
- It has “zero click” capability to install itself on a device without a user clicking on anything, such as a link.
- It is usually delivered as a text via iMessage.
- It exposes content in text messages, photos, emails, videos, contact lists and can record phone calls.
- It can secretly turn on a phone’s microphone and cameras to create new recordings.
- It can compromise an Apple device in such a way that allows the attacker to obtain administrative privileges on a device without the owner’s knowledge.
Is my device eligible for the update?
The latest 14.8 software update is available for the following models:
- iPhone 6s and later
- iPad Pro (all models)
- iPad Air 2 and later
- iPad 5th Generation and later
- iPad mini 4 and later
- iPod touch (7th generation)
- If your TCH device is older than the models listed above, please report the issue to the IS Service Desk at 832-824-3512.
Remember: At Texas Children’s, security is everyone’s responsibility. By updating your iOS software, you are helping to keep our mobile devices available, reliable and secure.