With a focus on connection and compassionate care, Texas Children’s team members have committed 70 years to ensuring a meaningful patient experience for the children, women and families we serve.
This year’s Patient Experience Week, held April 29 through May 3, was a celebration bringing together patients, families and our One Amazing Team in engaging activities at our Medical Center Campus, West Campus, The Woodlands, Austin, TCPs and Specialty Care centers.
From the Groovy Grounds kickoff featuring coffee and infused water – to daily themed activity booths of games, prizes, music and a whole lot of flower power – we had a far out time! Volunteer Services fun carts, craft carts and book carts circulated patient areas with funky decorations and disco duds in tow. Super heroes, princesses and our very special volunteer therapy dogs –including Cava the Great Dane – fired up the enjoyment for everyone! Team members even had the chance to cool off disco fevers with ice cream socials and a root beer float event graciously donated by St. Arnolds! Both day and night shift employees enjoyed the sweet treats at all hospital locations.
“Each year, Patient Experience Week provides the opportunity to engage our patients and families in creative ways that demonstrate Texas Children’s commitment to service in action. It is also an important week for recognizing and celebrating our workforce that lives the promise of delivering exceptional service and care every day. Patient Experience Week 2024, with its groovy 70’s theme, high energy system-wide events for patients and staff, and daily Caught You Caring highlights, was truly exceptional,” said Paige Schulz, vice president, Clinical Support, Community Benefit and Research Administration
View pictures of your favorite friends celebrating Patient Experience Week in the gallery below!
Thank you, Texas Children’s team members. You make the difference every day. We are infinitely proud to build our future with you!
Caught You Caring
These 70 years of helping patients live healthier lives are only possible because of our people – and the amazing ways team members show up for children, women and each other. Our Caught You Caring recognition program allows patients, families, colleagues, vendors, volunteers and visitors to share how a Texas Children’s team member made a difference for them. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.
