Expanded medical Telehealth options

February 23, 2021

Recognizing the increased need for convenient and socially distanced telehealth visits during the pandemic, Texas Children’s has partnered with Amwell and our very own Anywhere Care program to provide an additional telehealth option for you. All employees and their eligible dependents who are enrolled in a Texas Children’s medical plan now have two telehealth service options to reach a trusted provider virtually anywhere, at any time.

  • Cigna Virtual Care by MDLive
  • Texas Children’s Employee Telehealth by Amwell

Through April 21, 2021, all medical telehealth appointments for covered employees and dependents are at no cost to you, whether you are contacting them for COVID-19-related symptoms or another illness.

For instructions on how to access either of the telehealth services, click here.

New Behavioral Health Telehealth options

Texas Children’s and Cigna have collaborated to provide new telehealth options for mental health services to our team members and their families. These options offer more convenient and easier access to mental health professionals from any location of your choice. Please note there will be a copay.

  • Cigna Virtual Care by MDLive
  • Talk Space through MyCigna website or app

As a reminder, you can also obtain Behavioral Health telehealth services at no cost by scheduling an appointment with Texas Children’s EAP counselors and/or Health Coaches and via EAP Plus. For more information click here.