An unprecedented future and unlimited possibilities were the talk of this year’s Health Plan Town Hall, hosted at the Bayou City Event Center on November 1.
The strong tone of optimism and opportunity was only made stronger by the event’s inclusion of Mark Wallace’s 30th anniversary celebration. Wallace, who is the president and chief executive officer of the Texas Children’s system, opened the event with an organizational overview and closed the event following a special film that documents his life and leadership.
Mark Mullarkey, president of Texas Children’s Health Plan, presented a “state of the health plan” to his nearly 900 employees who were enthusiastic and energized about the year ahead.
Fiscal Year 2019 accomplishments included …
- People and Structure: The Health Plan opened over 100 incremental positions and better leveraged the subject matter expertise of 18 senior leaders.
- Stronger Connection to the System: The Health Plan strengthened its connection to the Texas Children’s system and became an even more integral part of our One Amazing Team.
- Focus: Health Plan leaders rallied around four key priorities to drive process improvement and operational excellence – Customer Obsession, Membership Growth, Effective and Efficient Operations, Highest Quality Care in a Cost Effective Manner.
In 2020, the focus will be on …
- Continued intensity on the four key priorities listed above.
- Assisting the Health and Human Services Commission (our state funding agency) as they attempt to reach the goals outlined in their new “Blueprint for a Healthy Texas.”
Links to visit:
The top10 things you should know about The Health Plan
HHSC’s Blueprint for a Healthy Texas
All about Mr. Wallace’s 30th anniversary and his legacy as the leader of our organization
