October 2, 2018

Texas Children’s Hospital The Woodlands has marked another significant milestone with the recent Level III designation of its 14-bed Neonatal Intensive Care Unit.

The designation by the Texas Department of State Health Services (DSHS) comes as a result of legislation passed in 2013 requiring Texas to establish and implement neonatal and maternal level of care designations by March 1, with the intent of ensuring that neonatal intensive care units have the resources and expertise to provide high-quality patient care that leads to the best outcomes for newborn patients and their families.

Texas is one of the first states requiring NICUs to undergo a site visit by the American Academy of Pediatrics’ NICU Verification Program to verify the level of care provided to patients meets the Neonatal Levels of Care classifications as defined in the Texas Administrative Code. Completing the designation process is a requirement to receive Medicaid reimbursement for neonatal services.

Texas Children’s Hospital The Woodlands underwent its first site visit in April. The Level III NICU designation was announced this month.

“This is an impressive accomplishment in our 17 months of operations and validates our commitment to providing world-class pediatric care to The Woodlands community and beyond,” said Ketrese White, director of Patient Care Services in The Woodlands. “The surveyors emphasized how impressed they were with our accomplishments to date and how well our team performed during this rigorous process.”

A level III NICU designation must provide care for mothers and comprehensive care of their infants of all gestational ages with mild to critical illnesses or requiring sustained life support, provide for consultation to a full range of pediatric medical subspecialists and pediatric surgical specialists, have the capability to perform major pediatric surgery on-site or at another appropriate designated facility, among many other criteria. View the full list of level III Neonatal Levels of Care classifications here.

“Babies born prematurely and those who are critically ill require highly-specialized resources and 24/7 multidisciplinary care in order to have the most optimal outcome,” said Dr. Lisa Owens, medical director of The Woodlands NICU. “This designation helps ensure neonates are treated in the right level of NICU and thereby receive high-quality care.”

Susan Romero, assistant clinical director of the NICU in The Woodlands, said receiving the designation was a true team effort that involved team members from across the hospital.

“It’s a tremendous honor to be associated with such a wide-range of expert care,” she said. “Such an accomplishment shows a tremendous amount of work and planning.”

To learn more about Texas Children’s Newborn Center, please visit www.texaschildrens.org/newborn.

On September 21, Texas Children’s Hospital hosted His Excellency Mokgweetsi E.K. Masisi, president of Botswana, along with his family and members of his delegation. President Masisi met with clinical and executive leaders at Texas Children’s for a luncheon and tour to discuss pressing health care issues facing Botswana. The gathering also served as an opportunity to assess the progress we have made together to help combat pediatric illnesses in his country, including HIV/AIDS, cancer and hematologic diseases.

“I must begin by giving a very direct word of appreciation and thanks to Texas Children’s and Bristol-Myers Squibb, for you might not fully comprehend what you did for a whole nation state and civilization,” President Masisi said during his opening remarks at the luncheon held in Peterkin Board Room. “The government and people of Botswana will remain forever grateful for your generous response to our urgent appeal during literally our darkest and most perilous hour at the height of the HIV/AIDS pandemic. When we thought all else was lost, your generosity, your humanity, your assistance among others brought smiles to many of our families, and the nation at large.”

With the generous support of Bristol-Myers Squibb, Baylor College of Medicine International Pediatric AIDS Initiative at Texas Children’s Hospital (BIPAI) began working in Botswana in 2001. They started out small, training doctors and nurses, and testing and treating children with HIV. They then went big in 2003, building the Botswana-Baylor Children’s Clinical Centre of Excellence, a Centre of Excellence where state-of-the-art HIV/AIDs care is administered to children.

“It’s been a blessing to be in partnership with the Ministry of Health, and with the government of Botswana in absolutely everything we’ve done,” said Dr. Mark W. Kline, president and founder of BIPAI, physician-in-chief of Texas Children’s Hospital and chair of the Department of Pediatrics at Baylor College of Medicine. “It really has changed the world for hundreds of thousands of children across the African continent and around the world.”

The goal of Bristol-Myers Squibb, Texas Children’s, BIPAI and the Ministries of Health, Kline explained, is to implement the same principles that have been applied to HIV/AIDS to the treatment of cancer among African children, who for decades have not received the life-saving therapy they need and deserve.

In the United States, where there are 15,000 cases of pediatric cancer a year, 80 percent of children survive and most have a very good quality of life, statistics show. In Sub-Saharan Africa, of the more than 100,000 children who develop pediatric cancer each year, 90 percent die.

View photos below from His Excellency Mokgweetsi E.K. Masisi, president of Botswana’s visit.

Dr. David Poplack, director of Global HOPE (Hematology-Oncology Pediatric Excellence) and associate director of Texas Children’s Cancer and Hematology Centers, said the discrepancy and inequity these statistics represent are intolerable, and are why the Global HOPE cancer program – a partnership between Texas Children’s Hospital, BIPAI and Bristol-Myers Squibb Foundation, along with the Ministries of Health in six sub-Saharan African countries, including Botswana – are working to correct it.

“Africa is now poised to make major advances in the diagnosis and treatment of cancer,” Poplack said. “Based on our experience in the United States, we know what is possible, and we know what it takes to achieve success. We believe Botswana now has a similar opportunity to dramatically improve childhood cancer treatment and care; not only in Botswana, but across the continent.”

To help accomplish this, Global HOPE is working with the Ministry of Health to establish a Center of Excellence in pediatric care in Botswana as well as a pediatric hematology/oncology fellowship training program that will make Botswana a hub for training across Southern Africa. Centers of Excellence also are being established in Malawi and Uganda as part of the Global HOPE program.

Global HOPE was created in February 2017 as a $100 million initiative to create an innovative pediatric hematology-oncology treatment network in sub-Saharan Africa. The program already is making great strides, treating more than 1,000 patients, training 369 health care professionals, and graduating the first class of physician fellows enrolled in the first Pediatric Hematology Oncology Fellowship Program in East Africa.

“Our relationship with Botswana has spanned 15 years, a long time, and was the inception point of Texas Children’s global work in Africa,” said President and CEO Mark Wallace. “We look forward to continuing our extraordinary partnership for many, many years to come and know that your focus on innovation and continuing to create a higher standard of excellence for health care for your country will impact the quality of life for the people of Botswana for generations to come.”

Discussions about these efforts continued throughout the evening at an event at the St. Regis Hotel where leaders from Houston, throughout the United States and Botswana gathered to celebrate the incredible work underway.

Click here for more information on Global HOPE.

Fueled by a passion for healthy living and motivating their colleagues to make health a priority in their own lives, our wellness ambassadors are spreading the word about all the ways Texas Children’s can support you in your well-being journey – from free boot camp classes, to exciting challenges that bring our employees together to focus on feeling their best inside and out.

In addition to their awareness campaign, the wellness ambassadors are also looking for employees to join the program. In taking on the role, ambassadors agree to undergo training, serve a one-year term and complete approximately one hour of service per month in promoting on-site wellness offerings at Texas Children’s. This service could include sharing communications from the Employee Health and Well-Being team, which manages and oversees the ambassador program; making announcements in staff meetings; and being the departmental point of contact for questions about wellness offerings.

“Sometimes people are hesitant to put more on their plate when it already feels full, but being a wellness ambassador is far from a chore; it sparks conversation and motivates others to be the best they can be,” said Amber Rosta, quality assurance coordinator at The Woodlands campus who was drawn to volunteer because she wanted to amplify unity and be involved in rallying her department around a positive, shared cause.

“It’s exhilarating to hear success stories and inspiration under our very own roof,” Rosta said. “Initiatives to take the stairs, do squats as a group and get up and move really bring a sense of community, and there’s far more to offer than only working out.”

Along with access to wellness perks and invitations to community wellness events, ambassadors also get the inside scoop on the latest offerings developed by Employee Health and Well-Being. They receive monthly newsletters and are the first to know when a new challenge will start, a new program has been added or a new event has been planned.

Sr. Project Manager Bethany Lowe saw becoming an ambassador as a unique opportunity to bring her love for all forms of wellness – especially physical activity, nutrition and mental health – into the workplace. She enjoys learning and sharing information about the wide variety of well-being programs available to employees at Texas Children’s, such as weight loss assistance and discounted gym memberships.

“Wellness does not have to be limited to time outside of the office. You can focus on drinking enough water or getting your steps in while you are at work and still be a productive employee,” Lowe said. “As wellness ambassadors, we get to provide encouragement to our teams so that together, we can strive towards improving our health and well-being – mind, body and soul.”

Interested in volunteering to be a wellness ambassador?

Mark your calendars and plan to join the Employee Health and Well-Being team at one of the ambassador recruiting and reconnection events below. Meet and talk to our current wellness ambassadors and get an exclusive sneak peek at upcoming well-being initiatives. Registration for all events will be open until Monday, October 8.

Main Campus
Tuesday, October 9
3 p.m. to 4:30 p.m.
Click here to register

West Campus
Wednesday, October 10
3 p.m. to 4:30 p.m.
Click here to register

The Woodlands
Thursday, October 11
3 p.m. to 4:30 p.m.
Click here to register

For more information about the Wellness Ambassador Program at Texas Children’s or to volunteer, send an e-mail to wellbeing@texaschildrens.org.

Julia Sigren, July – September 2018 Leader

Your name, title and department. How long have you worked here?
Julia Sigren, BSN, RN, CPN; Patient Care Manager in Cardiology Patient Care Unit (CPCU). I have been at Texas Children’s Hospital for six years.

Tell us how you found out you won a super star award.
I was returning to the unit after a walkthrough in Legacy Tower to meet other members from my team for a monthly meeting. I stepped into our Conference Room to find that they had orchestrated a surprise party to celebrate the announcement. I was in complete shock! Our staff and leaders from the Heart Center were present. They had even managed to have my husband come for the surprise. It was a wonderful event.

What does it mean to be recognized for the hard work you do? How has the organization helped you achieve your personal and professional goals?
It is an incredible feeling and a tremendous honor to be recognized by those who you admire and respect every day. I work with an amazing team not just in CPCU, but also in the Heart Center. Everyone has incredible passion and resilience; it is joy and privilege to get to lead here at Texas Children’s each day.

Ever since I stepped foot at Texas Children’s as a nursing student I knew that the organization was and always will be committed to growth, development and excellence. The abundance of opportunities here, such as Shared Governance and Nursing Professional Development, inspired me to take on committee positions and unit roles. This preparation (and inspirational leaders) eventually led me to apply as a patient care manager. With Texas Children’s always being a vanguard to innovation and to superior patient care, I am able to help with amazing initiatives such as being a liaison for Legacy Tower.

What do you think makes someone at Texas Children’s a super star?
A Texas Children’s Super Star leads with unwavering compassion and resilience. They see the greatest qualities in their teams and work to build them up to their strongest capabilities. A Super Star takes every opportunity to provide help and guidance, all the while acknowledging the greatness in others. They live by the Texas Children’s core values and inspire others to achieve dedicated patient care.

What is your motivation for going above and beyond every day at work?
My biggest motivation for going above and beyond is by far the patients and families of Texas Children’s Hospital. Their incredible journeys and awe-inspiring strength are at the center of my inspiration every day. If I can just make one difference in their lives, no matter how big or small, I consider it to be an unbelievable achievement.

What is the best thing about working at Texas Children’s?
The culture and vision of Texas Children’s is just outstanding. It is admirable how clinical excellence is held to an upmost standard all the while holding the patient experience at heart. Also, as exemplified one year ago during Harvey, the comradery that all the employees have here is magnificent. The staff and leadership team I have the pleasure to work with are absolutely remarkable! But, first and foremost, the patients we get to serve every day are what makes working at Texas Children’s Hospital spectacular.

What does it mean to you that everyone at Texas Children’s is considered a leader? What is your leadership definition?
Everyone has the ability to be an influence to the great work that is achieved at Texas Children’s Hospital. There is great respect for every role and anyone can be an advocate.

I believe being a leader is the ability to be a catalyst for the change you want to see in the world while concurrently empowering others to achieve their aspirations and attain positive results.

Anything else you want to share?
Thank you to my CPCU family and to Texas Children’s Hospital for this great recognition. You all are the best!

Texas Children’s Hospital Hygiene Work Group for the Central Line Acquired Bloodstream Infection, Hospital Acquired Conditions (CLABSI HAC) recently spearheaded a poster competition on the five moments of hand hygiene.

“Performing proper hand hygiene is our first line of defense in preventing hospital acquired infections,” said Mona Clark, assistant clinical director of Nursing (General Medicine and operational lead for the Hygiene Work Group. “Our organizational goal for hand hygiene is equal to or greater than 95 percent. Through collaboration with our infection control department and nursing, all ancillary care providers received education and training on the five moments of hand hygiene.”

To further engage and capitalize on the momentum of awareness and compliance for hand hygiene, the system-wide poster competition was created. Across the system there was a total of 28 outstanding posters submitted from Texas Children’s Medical Center Campus, Texas Children’s Hospital West Campus and Texas Children’s Hospital The Woodlands. Posters were placed at entrances to the units and clinical areas to be viewed by both staff and visitors.

Senior executive leaders from all campuses graciously participated as judges for the competition – Mark Mullarkey, Mary Jo Andre, Jackie Ward, Bert Gumeringer, Dr. Judith Campbell, Dr. Paul Sirbaugh and Dr. Jeffrey Shilt.

A first place winner was selected at each campus:

Medical Center Campus – 12WT General Medicine Transplant Unit poster “Now Showing the 5 Moments of Hand Hygiene”
West Campus – Emergency Center “Hand Hygiene Challenge”
The Woodlands Campus – Emergency Center “Be Incredible – They wash their hands”

“This fun competition further engaged our teams in working together to ensure we all perform proper hand hygiene for the safety of our patients and families,” Clark said. “Thank you all for participating. Our hand hygiene scores clearly reflect your dedication and hard work.”

Bert Gumeringer, Vice President, Facilities Engineering & Support Services, is now the Texas Children’s Environment of Care Safety Officer. In accordance with Texas Children’s policy #331 as the EOC Safety Officer, Bert Gumeringer is authorized to take action necessary to assure a safe working and patient care environment in this capacity, he has full access to all personnel and facilities in order to identify and correct safety hazards.

The EOC Safety Officer will take immediate and direct action to alleviate conditions that pose an immediate threat to life or health, or a threat of damage to equipment or buildings for Texas Children’s’ Hospital and/or designee of senior management before taking any action which will prevent or interrupt the delivery of patient care according to policy #331.