Training for Epic Tapestry is set to roll out this fall!
Epic Tapestry – launching in February 2021 – will allow Texas Children’s Health Plan to better integrate data for an improved member and provider experience. Customer-facing employees will have access to more information and will be better prepared to offer comprehensive service.
Training will take place in a combination of ways:
- E-Learning Courses
- Quick Start Desk Reference Guides
- Detailed Self-Guided Exercise Booklets
- In-Person Classroom Training
“Your training will be determined by your role within the organization and which portions of the module you must access,” said Elydia Villanueva, Information Services educator.
Villanueva is leading training efforts for Texas Children’s Hospital employees while Angie Ross, Epic Project Team Trainer, will lead training for Health Plan employees. Together with senior IT Project Manager Quintus Bratton, the three will ensure that nearly 1,000 employees across the system will be prepared on Go Live day.
An important point to remember is that employees will receive formal training, but they will also have access to a virtual “playground” where they can spend some time working within the modules at their own pace,” said Ross.
Training dates and locations will be released in October and training sessions will begin in December.
For more information about the overall project, visit https://texaschildrensnews.org/new-health-plan-system-will-provide-better-care-for-members/