Read the newest “Super Star” Q&A featuring Estella Tam, Pathology. “A super star employee is someone who enjoys and has compassion for what he or she does,” Tam said. “A super star also is someone who strives for excellence and willing to be a F.A.T. – Faithful, Available and Teachable.”
Check out her Q&A, and find out how you can nominate a Super Star to be featured in the “Super Star” section on Connect.
Q&A: Estella Tam, July 2014 Employee
1. Your name, title and department. How long have you worked here?
Estella Tam, B.S., MT-ASCP, technical supervisor, Pathology Main Campus. I have been at Texas Children’s Hospital 32 years.
2. What month are you Super Star for?
3. Tell us how you found out you won a super star award.
I was paged to see my assistant director, Mr. Aaron West, one afternoon. He said we had to go to a meeting in the conference room and our VP, Mr. John Nickens was there waiting for us. He opened the door and to my surprise, the room was filled with Pathology leadership team and Mr. West made the announcement of me being selected as July Super Star Employee. It was totally a surprise!
4. What does it mean to be recognized for the hard work you do?
It was truly an honor to be recognized for the work I do. This award also goes to all my wonderful coworkers, my leaders and medical directors supporting me every day.
5. What do you think makes someone at Texas Children’s a super star?
A super star employee is someone who enjoys and has compassion for what he or she does and does it well beyond the call of duty, is willing to learn and take new challenges, be flexible and ready to adopt changes, be humble and respect others, be willing to help even if it is inconvenient, strives for excellence and to be a F.A.T. – Faithful, Available and Teachable.
6. What is your motivation for going above and beyond every day at work?
I come to serve our patients, their families and my coworkers. Having a sick child is very stressful for the family. I want to do my best providing timely and accurate lab results for the physicians taking care of the patients. I personally know a few premature babies who came through our NICU, and now they are beautiful adults. I understand how important my job is working together with my coworkers to provide the service.
7. What is the best thing about working at Texas Children’s?
The best thing about working at Texas Children’s is knowing that every day I make a little difference in someone’s life. It does not matter if it’s providing lab results or helping someone find their way. I am encouraged by the hospital’s mission and vision finding the best way to improve the health of children through research and education. This is my “home away home” for the past 32 years, and I am proud to be part of the Texas Children’s Hospital family.
8. Anything else you want to share?
I am thankful for my leaders and coworkers’ encouragement and support helping me grow professionally and personally. I am blessed working with a wonderful team in Pathology. Even though we don’t have much patient contact working in the lab, the samples that we work with each day are not just a number but are precious samples from patients. It inspires me seeing my coworkers pursuit of excellence in doing their work providing diagnostic tools. We are part of the caring team behind the scene.