October 13, 2021

From nurse practitioners, physician assistants and nurse midwives to certified nursing specialists, certified registered nurse anesthetists and clinical nurse specialists – advanced practice providers (APPs) are elevating the field of medicine and ensuring Texas Children’s delivers high-quality, evidence-based care to our patients and their families.

Set for Oct. 11-16, National APP Week is an opportunity to recognize the hard work of these professionals and raise awareness of the unique role they play in providing increased access and enhancing care for a rapidly growing patient population.

APPs are trusted medical professionals with advanced education and training at the post-graduate and doctoral level. These providers work hand-in-hand with physicians to create a seamless environment of care, making more appointments available for patients. They also support a team-based approach.

“When I started at Texas Children’s, many barriers had to be broken down,” said Veronica Victorian, assistant director of Surgical Advanced Practice. “Signs were placed in clinic to explain what an APP is and how they function – not only for patients, but for staff.”

The growth in the number of APPs across the organization and our various service lines since those early days is a strong reflection of their significant contributions and continued impact.

Ryan Krasnosky, chief of Wound Care, remembers starting his Texas Children’s career as one of less than five Surgical APPs. “The Department of Surgery alone now has over 130,” he said.

What do APPs do?

APPs are now a fixture in many areas of medicine and locations throughout our institution: at our primary care clinics, in acute and critical care, emergency medicine and subspecialty and perioperative services. But when Shannon McCord started at Texas Children’s in 1991 as a clinical nurse specialist in the pediatric intensive care unit, the role was so new she had to write her own job description.

“I went on to become a pediatric nurse practitioner specializing Wound, Ostomy and Continence Care,” said McCord, director of Advanced Practice Providers and Nursing Clinical Support Services, Community. “Now, 30 years later, we have more than 400 advanced practice providers delivering care across our system – serving not only in the hospital setting, but in our community locations that include the Centers for Women and Children, Subspecialty Care Clinics, TCP, Urgent Care and Austin.”

The scope of the APP’s duties finds these providers completing many tasks that doctors would complete – minor office procedures, management of routine diagnoses, providing medical education, assisting in the operating room and writing prescriptions. Yet rather than replacing doctors, APPs instead work collaboratively, under the supervision of a physician.

“As the profession has grown, we’ve seen a higher prevalence of APPs in subspecialized care,” said Angela Gooden, director of Advanced Practice at Texas Children’s. “This collaborative relationship often develops into a very autonomous APP role.”

Given the rising demands of health care delivery and shortages in the number of physicians to meet them, it has become widely accepted that important work could not be accomplished for patients and families without the partnership of APPs.

The APP role during the pandemic

The essential nature of our APPs has been even more apparent since the onset of the COVID-19 pandemic, which has required frontline team members to be nimble to care for our patients and their families amid an uncertain and rapidly changing situation.

Texas Children’s versatile APPs aided vaccine clinics, filled roles in numerous departments, participated in COVID-19 testing and worked together to coordinate care. Every time they were asked to step up to a new challenge, much like those in other team-centric departments, these providers responded in remarkable fashion – paving the way for many initiatives adopted during the pandemic to stay in place long-term.

Join the celebration!

There is no doubt Texas Children’s APPs have proven through their dedicated service over the years that they are adaptable, flexible and collaborative members of our One Amazing Team.

Join us in thanking our APPs for their commitment and contributions during National APP Week and all year-round! A planning committee comprised of Danielle Comeaux, Caitlin Justus, Karen Hizon, Jordan Rodriguez and Vianey Ruiz will be hosting special events and activities throughout the week. Look for photos from the celebrations on the @texaschildrenspeople Instagram.

Michelle Yu shares her role as a NP at the Meyer Center for Developmental Pediatrics, and explains what it means to her to care for children with behavioral and developmental disorders. Read more

October is Global Diversity Awareness Month, an international recognition of the various backgrounds and attributes that enrich our world and make workplaces like Texas Children’s more dynamic, innovative and effective. No matter who you are, you have something unique and special about you that makes you different from others – and this month is a reminder that what makes us different deserves to be not only tolerated, but acknowledged and celebrated.

Why does diversity matter to you? How does your team come together to recognize and respect each other’s differences? Share your thoughts and experiences with Texas Children’s Diversity, Equity and Inclusion team via email!

October 12, 2021

 

 

We’re living in unprecedented times that require new and different ways of working – and new ways of appreciating Texas Children’s One Amazing Team.

Though it hasn’t always been easy, our team members have shown incredible resilience in driving our mission and taking care of our patients. To ensure you feel supported, appreciated and valued for your continued dedication, Texas Children’s has formed a new cross-functional Workforce Well-being Committee, led by Vice President Ketrese White, to create exciting and engaging activities that celebrate our biggest asset: our people.

In the spirit of amplifying unity, the committee kicked off its efforts Tuesday, Sept. 28, with Welcome to Work pep rally events throughout our campuses and facilities. These pep rallies gave leaders and colleagues a chance to show gratitude, provide giveaways and impart words of encouragement for the day ahead. Volunteers on site in their familiar red vests lent a helping hand, as they do best, and cheered on our hard-working team.

Check out the photo gallery below to see images from rallies held across the system, including the Medical Center campus, The Woodlands and West Campus. To see a video of a rally at The Woodlands as captured by CJ Canlas of Texas Children’s Child Life, click here.

In the coming months, the Workforce Well-being Committee will express gratitude and appreciation with even more employee-centric activities and an enhanced focused on boosting your well-being. This commitment is part of Texas Children’s ongoing Tomorrow, Together initiative with a deeper emphasis on health and well-being.

Initially launched in summer 2021, the Tomorrow, Together investment in our people began with awarding a salary increase of 2 percent for every team member and an additional week of paid time off. It continued with the launch of the 1-2-3 Retention Program, which includes a series of payments through 2022 recognizing the loyalty and resilience of our team.

From the 50 percent cafeteria discounts for all badge-holders and Sweet Treat Fridays, to conducting a market review of every position in the organization, Texas Children’s is listening to your needs and putting our words and gratitude into action.

Stay tuned for what comes next as we build a bright future together at Texas Children’s.

October 5, 2021

Check out the events and activities intended to educate and entertain while educating users on the importance of cybersecurity and encouraging safe online behavior. Read More

 

We are excited to announce the Voyager platform is live! Thank you to the Voyager Project Team, Texas Children’s Leaders, Change Agents and Super Users who have spent countless hours and immense energy to bring this transformative platform to life for our team members.

Please click here to access Voyager with your Texas Children’s login credentials. You can also access Voyager via the link on Connect (under Tools). For best results, please access Voyager with Google Chrome.

Please note, over the next few days you may experience periodic slowness while working in Voyager. This is expected behavior at Go-Live. Our teams will continue to monitor the system performance as we work to optimize your experience.

Support after Go-Live

Voyager Super Users
A dedicated group of Super Users is available to assist you when navigating the new Voyager platform. Super Users are your first line of support for your questions, so please reach out!

If your Super User is unable to resolve your question, they will direct you to additional resources for help, including the IS Service Desk.

Guided Learning in Voyager
Voyager offers an incredible resource to provide step-by-step assistance for specific processes, directly in the platform. Oracle Guided Learning can be accessed via the OGL widget once you are in Voyager.

Key Reminders
  • Submitting Requisitions: If you need a purchase order urgently, please reach out to purchasinghelpdesk@texaschildrens.org after you submit the requisition and include the requisition number and expected delivery date. Please note, this email account will be available through Oct. 15 as Supply Chain gets acclimated to the Voyager platform. Please ensure your requisition is fully approved if you need it urgently.
  • Concur access: Concur is currently unavailable. Please continue to use your OneCard for purchases. Users will be notified when Concur is available for reconciliation and approvals.
  • Office Hours: Starting Oct. 6, we will offer regular office hours daily from 1-2 p.m. to address additional questions about using Voyager. More information can be found on the Voyager SharePoint site.
  • Voyager SharePoint: The Voyager SharePoint site contains several resources to help you prepare to use Voyager, including a Cost Center and Accounts Crosswalk, a Delivery Locations Crosswalk, System Demonstrations and Frequently Asked Questions.

This month we focus on COVID-19 vaccination efforts and rates in the Black community. We encourage you to learn more by reviewing the following resources.

  • The Harris County/City of Houston COVID-19 Data Hub reports up-to-date information about COVID-19 vaccination rates in our community. The proportion of vaccines administered by race/ethnicity can be found on their dashboard.
  • Review the facts to combat misinformation about vaccination. Check out a video of our own Dr. Peter Hotez discussing the vaccine and misinformation with a local news station
  • Learn more and get inspired by actions to promote COVID-related safety and vaccination in the Black community:
    • U.S. Black Chambers Inc. participate in offering 10K free rides to vaccine appointments
    • NAACP launches COVID-19 information initiative supporting Black Americans
    • Black Houston leaders encouraging community to get vaccinated by showing themselves be vaccinated
  • Understand the FDA approval process and what it means that the Pfizer COVID-19 vaccine is now fully approved