TCH Pharmacy – Southwest consistently goes above and beyond to serve our patients and families as they grow and pursue healthy futures. They have a special relationship with the TCP Pediatrics team and offer a convenient location and services for many patients. Their excellent service and rapport with patients were exemplified with a recent patient satisfaction survey completed this spring. The team received excellent feedback overall and a number of responses reflect how their unique model and teamwork set the pharmacy apart. Great job, team!
The following are just a few of the overwhelmingly positive responses the team received:
“The staff at the pharmacy are all super nice, patient and polite, quick to serve and never seem to get exasperated with other customers I am not sure I could deal with.”
“Everyone has always been so helpful and fast! When my insurance didn’t really cover my medication, they found a coupon for me which helps a lot! I feel that this pharmacy is a family to me. They get to know me and you can’t get that at CVS or Walgreens. The pharmacy is far for me but it’s worth the drive with the VIP treatment that I always get for every prescription that gets sent there.”
“I love coming to TCH SW Pharmacy.”
“Thank you to all the Southwest Pharmacy. The staff are so friendly and helpful. Such a great experience!”
“I really enjoy the curbside service and am grateful that it’s available. This pharmacy as a whole is the only one I truly trust to handle my children’s medications. The staff are amazing and communicate very well.”
“Estan haciendo muy buen trabajo.” (They are doing a very good job.)
“Love the way she takes her time to explain how to use or take the medication”
“They are a great staff. Every time I come, they acknowledge and treat me like family. Love it, would not change the pharmacy for anything. Great job”
“My family have been coming to the pharmacy for nine years and we love it here! Daniel is such a light and everyone feels like family.”
