Our Patient Transport team plays a vital role in delivering safe, seamless and compassionate care for patients and families. From maintaining efficient patient flow to supporting families during difficult moments, their work strengthens the overall care experience at Texas Children’s.
Recently, these team members were recognized for their impact on patient and family care and made aware of these moments through our Caught You Caring AI Assistant tool, which helps ensure gratitude and meaningful feedback are shared directly with those who make a difference across our organization.
Alfredo Armora
Alfredo always demonstrates speed, efficiency and warm professionalism. Families feel supported through his courteous approach, while staff rely on him to keep patient flow moving seamlessly. His consistency and teamwork set a strong standard for patient-centered care.
Jaylene J. Sierra
While working in the emergency center, Jaylene stepped in to help a distressed parent during discharge, using a cart from a previous run to help navigate a challenging moment. Her quick thinking and willingness to act without hesitation provided immediate support. Her compassion left a lasting impression, with the family later returning to express their gratitude.
Rylie De Guzman
Rylie was recognized for her reliability and positive attitude, helping create a smooth and efficient transport process. Her promptness and energy contribute to strong workflows and positive patient experiences. She consistently brings excellence and encouragement to her role.
Sebastian Armora
Sebastian brings professionalism, strong communication and a friendly presence to every transport. Known for being quick and dependable, he helps create a supportive environment for both patients and colleagues. His consistent positivity and teamwork make him a trusted member of the team.
Edith Rabadan
Edith stands out for her infectious positivity and dedication to patient care. She approaches every transport with grace and compassion, uplifting those around her. Her commitment to service reflects the spirit of Caught You Caring in every interaction.
Alexis Figueroa
Recognized for her compassion and attentiveness, Alexis often exceeds expectations in quiet, unseen moments. She supports patients and families with a calm presence that brings comfort during stressful times. Her work reflects a deep commitment to dignity, respect and meaningful patient care.
Leroy James
Leroy shows kindness, respect and steady presence in every interaction. Whether supporting patients, assisting families or collaborating with staff, he brings a calm and reassuring approach. His reliability and gentle professionalism make him someone patients and teammates trust.
We appreciate the Patient Transport team for their dedication, compassion and the impact they make across every step of the patient journey. Click here to submit a Caught You Caring recognition for a team member who goes above and beyond, like our Patient Transport team, to make a difference at Texas Children’s every day.
