During Patient Experience Week April 25-29, we celebrated the special moments Texas Children’s team members and providers create every day that lead to positive patient experiences.
A Scavenger Hunt and Magical Moments captured in team photos, posters and videos kicked off the week’s activities highlighting our teamwork and values. Thank you for your creative entries! Hopefully you had the chance to join the live Teams staff prize drawing events Monday through Wednesday during the week. See the photo gallery for some of the team entries and winner celebrations, and link to one of the video entries here.
Patients and families joined in the fun throughout the week during activities such as BINGO, crafts and prizes.
A fun-filled toolkit was delivered to patient care and ancillary departments to help teams commemorate the week and celebrate the magical moments they created.
Congratulations to the 2022 Caught You Caring of the Year Award winners! The Patient Experience Team received more than 50 nominations from across the organization. Hundreds of phenomenal examples of Texas Children’s team members living compassionately and amplifying unity were shared!
Join us in celebrating this year’s Caught You Caring of the Year Award recipients:
Luis Espinoza, Patient Care Assistant, Main Campus Acute Care
Sygnore Valdeavilla, Registered Nurse, West Campus Emergency Center
Katherine (Kate) Cole, Pediatric Rheumatology Nurse, Austin Specialty Care
Dylan Marshall, Ambulatory Services Representative, Austin Specialty Care
Paul Lopez, Registered Nurse, The Woodlands Vascular Access Team
Veronica Lucatero, Ambulatory Services Representative, Main Campus Virtual Visit Support Center
Aaron Weitz, Care Coordinator, Main Campus Cancer Center
Paloma Salazar, Registered Nurse, Main Campus Acute Care
Maricela Yanes, Behavioral Health Medical Assistant, Texas Children’s Health Plan
DeAntoinette (De) Riggins, Ambulatory Services Representative, The Woodlands Pathology
Lillian Dickerson, Ambulatory Services Representative, Pavilion for Women
Almea (Mea) Montillo, Patient Care Manager, West Campus Acute Care
Dianne Woodard, Guest Services Representative, Main Campus Guest Services
Theresa Lazarte, Nurse Practitioner, Main Campus Cancer Center
Wendy Humphreys, Sonographer, Pavilion for Women
Be on the lookout for an upcoming Connect article highlighting these individuals for their commitment to providing an exceptional experience for our patients and families.
