We’re celebrating the special moments Texas Children’s team members and providers create every day that lead to positive patient experiences. Activities highlighting our teamwork and values begin this week with a Scavenger Hunt and Magical Moments captured in team photos, posters and videos, leading to Patient Experience Week April 24-30. One Amazing Team members’ Magical Moments Together will be showcased and prize winners announced along with Caught You Caring of the Year award winners. Here’s how you can start sharing your moments this week and not miss a moment of fun next week.
Enter to WIN prizes by completing these activities this week! Submissions due by Sunday, April 24.
Please remember, patients and patient information should not be included in your creations.
Magical Moments Created by Staff. Show how you elevate the experience of our patients and families by submitting your photo, poster and next video trend entries by 11:59 p.m. Sunday, April 24. Enter here
Creating Magical Moments Scavenger Hunt. Round up your teammates for this fun-filled activity. As a team, work together to complete all of the tasks (six – you can do it!) listed on the entry from, see links below. Take photos of your team completing the tasks and submit your entry by 11:59 p.m. Sunday, April 24.
Pediatrics & Urgent Care Centers entry form
Activities in store for Patient Experience Week
Throughout the week, patients and families will be treated with activities such as BINGO, crafts and prizes. This is also a special time to show your appreciation to our patients and families by welcoming them in a fun way or writing a ‘Thank You’ note. (See examples in the photo gallery.)
Patient care and ancillary departments received a fun-filled toolkit to help teams commemorate Patient Experience Week and celebrate the magical moments you create.
Staff prize drawings for Magical Moments Submissions will occur Monday through Wednesday, April 25-27. Join the live Teams events by clicking the link below.
- Texas Children’s Virtual Magical Moment – 10:45 a.m. to 11:15 a.m.
- Pediatrics and Urgent Care Centers Virtual Magical Moment – 12:45 p.m. to 1 p.m.
The Patient Experience Team received over 50 nominations from across the organization for the 2022 Caught You Caring of the Year Award. Hundreds of phenomenal examples of Texas Children’s team members living compassionately and amplifying unity were shared! Winners and Honorable Mentions will be notified during Patient Experience Week so stay tuned for winner announcements!
Show your Spirit. Let’s finish Patient Experience Week strong by wearing your favorite Disney or Super Hero themed shirt or socks on Spirit Day, April 29!
Share your Magical Moments Together. In addition to the photos entered for prizes, the Patient Experience team encourages you to take photos of you celebrating Patient Experience with your team and sharing with us at patientexperience@texaschildrens.org!
We look forward to seeing the magical moments you created together during this special week honoring your work to ensure positive patient experiences!