Meet Paris Jones, a patient access representative in the Admissions department. He is the first person most patients see as they enter Texas Children’s, and he takes that very seriously. Paris’ love and passion for Texas Children’s is clear and he is making an impact each and every day.
What made you want to work at Texas Children’s?
I chose to work here because of our renowned reputation for providing exceptional pediatric care and positively impacting the lives of children and families in need. Working here allows me to make a difference in the lives of others and fulfill my passion for helping those in need.
What is your favorite part about your job?
As a patient access representative, I am the face of the hospital as one of the first people our patients meet. I thoroughly enjoy meeting new people daily and the various cultures we serve.
What patient interaction stands out as your most joyful patient experience?
One day a vice president brought her son to get blood drawn at our facility. It was a particularly hectic day for me as I got into a fender bender on the way to work. Regardless, I remained focused on providing excellent customer service to all patients, including our VP and her son. Later, a member of her staff told me my professionalism and dedication to patient care had not gone unnoticed with the VP. That showed me maintaining composure and delivering quality care really does make a difference for our patients.
Why do you love Texas Children’s?
As a returning employee, I am proud and joyful to be part of such a dynamic and inspiring organization. The energy and enthusiasm that permeate throughout the hospital are contagious, fueling my drive to excel and make a difference in the lives of those we serve. Texas Children’s Hospital is not just a workplace, but a community of compassionate individuals united by a common goal to heal, nurture and inspire.
How do you recharge your batteries away from work?
One of my favorite ways to unwind is through travel. This passion stems from my previous experience as a flight attendant for United Airlines, which has instilled in me a sense of adventure and wanderlust. Additionally, attending church every Sunday at Wheeler Avenue Baptist Church provides me with spiritual nourishment and a sense of community.
Name a fun fact about you that most don’t know.
I have always dreamed of singing on Broadway or landing a job with Disney as one of their cartoon voiceovers. When I discovered our partnership Disney, I was ecstatic about the connection between my passion for entertainment and my health care career.