Name, Title and Work Location
Jacqueline Johnson, neurodiagnostic specialist with the Neurophysiology team at West Campus.
How long have you worked at Texas Children’s?
I have worked at Texas Children’s for nearly 10 years.
Tell us about your role and what you do.
As a neurodiagnostic specialist, I perform outpatient and inpatient neurodiagnostic studies, including electroencephalogram and other nerve diagnostic testing. My role supports physicians by helping obtain clear clinical information so patients can receive accurate diagnoses and appropriate care.
What do you enjoy most about your work?
I enjoy helping children and families achieve a better quality of life. Being able to assist physicians in reaching clear diagnoses allows families to better understand what is happening and helps children receive the care they need to thrive.
How does your role contribute to the mission of Texas Children’s?
My role supports the mission by serving the community and helping expand access to care. Providing advanced neurodiagnostic services at West Campus allows families on the west side of Houston to receive high-quality care closer to home, without having to travel downtown.
What do you like most about the culture at Texas Children’s?
I often say Texas Children’s is like Disneyland. We are highly specialized in what we do, but we make it fun and welcoming for children. Even though they are here for medical care, we do everything we can to create a positive experience while taking care of their needs.
You’ve been here for nearly 10 years. What has made you stay at Texas Children’s?
I love the community and the culture. I am proud to be part of an organization with such a strong history in Houston and in pediatric care. The level of service we provide is top-notch, and I am proud to be part of that team.
Can you share a memorable patient experience from your time at Texas Children’s?
One of the most meaningful experiences for me has been caring for the daughter of one of our own employees. I was involved from the onset of her seizure diagnosis and have been able to watch her grow through her journey. Seeing her now in high school has been incredibly rewarding and continues to motivate me every day.
What motivates you to come to work each day?
When I pull onto campus, I know I’m going to make a difference in a child’s life. I leave each day feeling fulfilled, knowing I helped a family in some way. I love children, and as a mother and grandmother, being able to care for them in this way is incredibly meaningful to me. I can’t imagine being anywhere else.
What advice would you give to someone just starting at Texas Children’s?
Pediatric care can be challenging, but it is also extremely rewarding. The hugs, the high-fives and seeing former patients around the hospital remind you that you made a positive impact on their lives and their families.
What are you passionate about outside of work?
I am passionate about volunteering and giving back to my community. I serve as the director of concessions for my grandchildren’s high school and spend a lot of time, both at work and outside of work, supporting children and making a difference wherever I can.
I am Texas Children’s because…
I love children and my community.