Grateful colleague submitted the following Caught You Caring recognition for Guest Services Representative Rose Ascencio-Escobar.
“I have witnessed Mrs. Rose de-escalate countless patients who were visibly frustrated and were given different directions from multiple staff members leaving them still lost and wandering. Mrs. Rose was able to speak to them with compassion and even took them herself to ensure they got exactly where they needed to be.”
Caught You Caring
There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.