Texas Children’s reputation drew in Donna Layton, BSN, RN, CPEN, but helping patients and families find a way forward with compassion has kept her here for 23 years. As a program coordinator in Otolaryngology, she works with families to find the right care from the right providers. She embodies The Difference, shepherding patients through challenging times.
What made you want to work at Texas Children’s?
I have wanted to work at Texas Children’s for as long as I can remember. Reputation was a big factor, as it’s the best of the best and people are proud to work here. I envisioned how many lives I could touch working here, and with 23 years and counting, I get to make a difference for patients and their families every time I walk through the doors.
What is your favorite part about your job?
Smiles, hugs, handmade cards and pictures are the best! Most of all it’s the feeling of satisfaction after helping a family navigate through the system to get them connected to the right providers so their children can get the best possible care.
What is your funniest Texas Children’s memory?
While working in the ER, I treated a snakebite patient; the only report I did not receive was that the (dead) snake was in a clear plastic bag on the counter. Imagine my surprise when I turned to the counter to grab an extra blanket only to see a snake lying there. I jumped and shouted “SNAKE!” and quickly ran to the door. The patient and family were very entertained by my reaction, and we all had a good laugh.
Where is your favorite TCH spot to take a break or relax?
Call me crazy but my answer is the stairwells. I have spent lots of time in the stairwells over the years. It is a place to get away and they are usually quiet. Over the years, it has proven to be a good place to cry if you need a moment, before putting a smile back on your face and jumping right back into your shift.
How do you recharge your batteries away from work?
Exercise, and spending time with family and friends. However, my favorite place to recharge is on the water, paddling.
Tell us a fun fact about yourself.
I belong to three paddling clubs! We paddle for fun and compete in races all over. The Lone Star Dragon Boat team has paddlers from Austin, Dallas, Houston and South Louisiana. I am excited to say, after trying out, I made the team for Lone Star Dragons Club Crew World Championship in Raveena, Italy in early September. Have paddle will travel – Italy here I come.
