Impressed mother submitted the following Caught You Caring recognition for Nurse Practitioner Krystle Cravens.
“Krystle was very nice and knowledgeable. She answered all of my questions regarding the best care for my son. She sent his prescriptions to a 24-hour pharmacy, as requested, and gave me multiple locations to choose from that were convenient for me, without reading locations from a paper, which was impressive. She even gave my son a hug before we left, which was so sweet! If we have to visit urgent care again, I hope to be seen by Krystle.”
Caught You Caring
There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.