Texas Children’s continues to see growth and success in our efforts to support a positive working environment, bring awareness to organizational needs and transform the way we make improvements.
Highlights
- Culture Rounds was featured during the Joint Commission Survey as a best practice for prioritizing the organizational focus on safety, quality and experience.
- Cross-departmental leaders took action to resolve several technology concerns, including fixing and replacing several TVs in prominent patient locations.
- IS helped resolve several action items identified during rounds including improved internet connection in CVICU, fixed printers and resolved MyCheck issues in MyChart.
- After TICU/PICU families candidly shared challenges regarding long hospital stays and obtaining basic necessities, Volunteer Services partnered with a local Girl Scout Troop to create a new (and ongoing) hospitality cart with toiletries and comfort items.
- Caught You Caring achieves milestone with over 11,000 submissions this fiscal year – click here to read a few special submissions!
- Team members were thrilled to learn we’re investing in several new shuttle buses.
- Upon learning a patient recovering from surgery wanted to meet the Chick-fil-A Cow, Culture Rounds made his birthday wish come true with a special visit!
Phase V Schedule & Tips
Executive teams and unit leaders will continue rounding and building relationships with patients, families and team members. Phase V will conclude Wednesday, Nov. 15.
- Wednesdays from 2 p.m. to 3 p.m. are designated by Texas Children’s as protected time for Culture Rounds, with the exception of rounding on our evening workforce.
- Teams are encouraged to reschedule sessions on Oct. 4 in light of a system-wide leadership meeting.
- Continue to utilize Cipher reports to drive action item resolution, and work as a team to help provide solutions!
Click here to read the full Culture Rounds newsletter update and share with your teams! Please email culturerounds@texaschildrens.org with any questions or suggestions.
