After seeing the care her niece received at Texas Children’s, Clarissa Bustillos, RRT, MSHP knew she was destined to work here. Thirteen years later, she’s gone from patient care to management and now serves as assistant director of Support Services in The Woodlands. Each new venture has taught her something new and she brings those lessons into her leadership.
What is your favorite part about your job?
I love that no two days are the same and there is always something new to learn. I started in patient care as an RT, then moved into management in the Specialty Cares. Now as AD of Support Services for the Woodlands, I am able to help behind the scenes to keep our operations running smoothly.
What patient interaction stands out as your most joyful patient experience?
It’s so hard to choose just one in my 13 years with TCH. I think I will always be most proud of my time in the West Tower NICU as part of the care team, “Graham’s Guardians.” He taught me to become a better advocate, a better listener, and overall, a better clinician who leads with heart! It deepened my drive to go into leadership to make experiences better for our patients and families.
Why do you love Texas Children’s?
The easy answer is the benefits, but the long honest answer is the culture and people within this organization. I have been blessed with such amazing co-workers, clinicians and leaders across this entire system. Being able to work beside them, learn from them, and laugh with them on the daily keeps me coming back for more!
How do you recharge your batteries away from work?
With a 5-month-old baby boy at home, my battery doesn’t recharge like it used to. It used to be by vacations, dog walks and exercise, but now my focus has become my family time. More family dinners and gatherings, and of course lots of baby cuddles and inhaling his baby scent. To add, regardless of the how, I think it’s very important to hit your reset button every day to start the next day with a fresh perspective and positivity.
Name a fun fact about you that most don’t know.
I have my class M (motorcycle) license.
