August 17, 2020

The Child Life team has created buttons personalized with employees’ faces to wear during their shifts. The “face buttons” are intended to help put patients at ease, as they give them a glimpse of the smiling Texas Children’s face beneath the mask and other PPE. The Volunteer Services team is extending this unique and thoughtful effort to all employees and medical staff by hosting “Create your own Face Button” events across the Medical Center Campus next week, with the goal of expanding to other locations soon. Bring your own photo to fit in a 2.5” round button, or come camera ready so your photo can be taken and printed on the spot!

Create your own face button event dates:

Tuesday, August 18

  • Feigin Tower Employee Screening Station – 7 a.m. to 8:30 a.m.
  • Pavilion for Women Fourth-floor Starry Night area – 11 a.m. to 2 p.m.

Wednesday, August 19

  • Legacy Tower Employee Screening Station – 7 a.m. to 8:30 a.m.

Thursday, August 20

  • Pavilion for Women Fourth-floor Starry Night area – 4 p.m. to 7:30 p.m.

Many of you know that I have a 7-year-old daughter. She just started the second grade. Having a child this age means I spend a great deal of time baking cookies, going to dance practices and watching Disney movies. One of our favorite Disney productions is “Princess and The Frog,” the 2009 animation about New Orleans native Tiana and her dreams of owning a restaurant.

There is so much to enjoy about “Princess and The Frog” beyond the actual story. One of those things is Disney’s ability to capture elements of the African-American culture and the culture that exists within the city of New Orleans. To appreciate the cultural elements of the movie is to appreciate the movie itself.

I instantly thought about “Princess and the Frog” when we, at The Heath Plan, began to prepare for the launch of a new state-mandated Cultural Competency course. I began to think about the culture of our organization and I realized something. One of the reasons I enjoy working at The Health Plan is because our employee population, provider network and member base is extremely diverse. But most importantly, there is an urgency to understand our diversity and discover how we can leverage it to improve our business.

This new course – mandatory for all Health Plan employees – is a series of training modules covering 15 national cultural competency standards. It is available now through September 30 on HealthStream. The arrival of the course and an overall focus on culture and communication will be celebrated during The Health Plan’s Cultural Competency Week Monday, August 24, through Friday, August 28. A variety of virtual activities will also take place to highlight the importance of the effort.

I am thrilled to see this happening. In my opinion, there is no higher compliment than to acknowledge and seek to appreciate the differences between each other. This acknowledgment and appreciation improves communication, relationships and an ability to meet each other’s needs. This is essentially the definition of cultural competence.

Watch Connect over the next few weeks for stories that dive deeper into the national standards and provide details on how we are striving to uphold them in our daily work.

August 16, 2020

Texas Children’s Hospital remains committed to supporting equality, justice, respect, and the Black Lives Matter movement. The Psychology Section’s Collaborative on Racial Equity and Inclusion for Black Youth (REI) provides resources and information, and supports our patients, colleagues, and the broader community in this important mission. One aspect of this collaborative is providing actions the Texas Children’s community can take. In the newest installment of the “Take FIVE” series, we offer suggestions on how to support Black-owned businesses as a strategy toward anti-racism and promoting equity. We encourage you to “Take FIVE” and consider carefully where you spend your money and what businesses you support. Check back often to learn more ways you take action.

Why is it important to support Black-owned businesses? Read this piece from the Amplify series on Mashable to understand the background for this important prioritization in spending habits.

Go local! Houston is the fourth largest city in the United States. Because of that, it is highly diverse and is home to many Black-owned businesses across several industries. Check out Houston Buy Black, The Houston Black Pages, and Houstonia Magazine for searchable directories of local restaurants, stores, and services that can support the Black community in and around Houston.

When you need a product that isn’t available locally, take a pause before clicking on the big box store. Prioritize shopping at Black-owned businesses across the country. Lists of such stores are abound. Here are a few places to start: Google’s new business profile features indicating Black-owned, The Strategist from New York Magazine, and Refinery 29’s list of apps & websites to locate Black-owned businesses.

Support companies that support anti-racism. Whether you are buying a COVID-19 mask, clothes, beauty items, or art, there are opportunities for your dollars to be transformed into donations to support anti-racism organizations. If you need to beat the summer heat, Ben & Jerry’s has a long-standing commitment to racial justice and dismantling white supremacy!

Make an impact on Black-out days. Following on a Civil Rights Era tradition of boycotts to take a civic stand and be heard, Black-out days are a way to impact the United States economy by withholding spending for one coordinated day. Learn more: https://money.com/what-is-blackout-day-2020/ https://www.facebook.com/groups/blackoutdaymovement/

Click here to read the previous Take FIVE post on how to access some educational tools about racism.

August 3, 2020

Members of the Child Life team have decorated sidewalks at the Medical Center Campus with inspiring chalk art. The art is meant to send positive vibes to anyone and everyone visiting or working in our facilities. Go check it out, and thanks Child Life!

June 18, 2020

Texas Children’s Hospital, our employees, medical staff, and leadership team are carefully monitoring the ongoing active transmission and increased number of COVID-19 cases in the greater Houston area and across our great State of Texas. While this is an unprecedented pandemic, we have learned a lot, very quickly, and Texas Children’s is confident in our ability – and that of the hospitals across the greater Houston area – to do what is necessary to care for our community.

Texas Children’s will always be here for our patients, families, and the community at large. We stand ready and committed to doing our part to assist our city should the number of COVID-19 cases continue to rise. I have personally spoken with our medical staff and nursing leaders who share this commitment and pledge to serve in whatever way needed. Specifically, Texas Children’s can provide additional capacity through ICU and acute care beds across our Main Campus in the TMC, West Campus in Katy, and The Woodlands Campus in The Woodlands to take on additional patient volume – both pediatric and adult.

To the public, I say: We know COVID-19 has not gone away. We implore you to take responsible actions – practice appropriate social distancing, wear a mask or face covering anytime you leave your home, wash your hands frequently for at least 20 seconds, and avoid touching your face whenever possible. These efforts worked to slow our patient volumes earlier this year, and taking decisive action now will alleviate the pressure on our hospital systems.

I know firsthand what the employees and medical staff in Houston hospitals are capable of doing. I have seen the heft, might, devotion, and compassion on display each and every day, and I know we are ready. Ready to serve the children and women who need us in the safest way and environment possible with all of the appropriate and necessary PPE and infection control protocols. Ready to serve and partner with our colleagues and support them if and when the need arises.

Texas Children’s is always here and we are ready and eager to serve.

June 11, 2020

Texas Children’s joins TMC in peaceful protest and walking vigil

On Tuesday, while George Floyd was being laid to rest in a solemn private service in Pearland, Texas, our Texas Children’s family joined almost 1,500 health care professionals in the Texas Medical Center for a peaceful protest with Scientists and Health Professionals for Black Lives​.

Click here for an inspiring video from the event.​

George Floyd grew up in Houston, and on May 25, he died beneath the knee of a police officer in Minneapolis, MN. His death has ignited global outrage and sparked more than two weeks of fervent protests and a call to action.

Tuesday’s peaceful protest and vigil were organized by Malcolm Moses and Ayesha Khan with the Association for Minority Biomedical Research (AMBR), who both moved the crowd with their heartfelt words. They were joined by Texas Children’s Cancer Center physician Dr. Rayne Rouce whose impassioned speech moved the crowd and brought to light the struggles she, her colleagues, and patients face on a daily basis.

“Being a black woman who is a physician and scientist means living in dual realities,” Rouce said to the crowd. “It means sometimes wondering if I can not only make a difference in the health of an individual patient but reflecting on how much needs to happen to make a difference in the health of all black people. It means struggling to find the words to explain to a colleague why their recommendations, which may seem doable, are not feasible for a black patient living in a food desert or one who does not have consistent transportation. It means choosing when to bite my tongue and when to speak up regarding the constant barrage of racially insensitive encounters we face on a sometimes daily basis. It means advocating for patients who look like me.”

The speeches in the Commons were followed by a walking vigil. Participants walked around the Texas Medical Center, wearing masks and carrying signs with messages of support for the Black Lives Matter movement. The protest was a critical demonstration intended to provide support and awareness.

On Monday, Texas Children’s President and CEO Mark Wallace sent a note to all Texas Children’s employees and faculty, sharing his bold stance against systemic racism and oppression and urged people to join the march. Texas Children’s was proudly represented at the event with strong attendance by employees, staff, and physicians, including Wallace, his wife Shannon, our in-chiefs, medical staff leaders, and many of our executives.

“In my 30 years leading this organization, I have not seen an event like this in the TMC,” Wallace said. “I could not have been more proud of all of the students, researchers, and medical professionals, some who are just starting out in their careers, organizing this protest on behalf of all of us in the Texas Medical Center. And although it saddens me that we are not where we need to be today, I’m grateful that we’re finally at an inflection point where so many people around the world have been moved to rise up and bring about change.”

Khan, President of AMBR, noted that Tuesday’s protest was the first time space within the Texas Medical Center was used to amplify black voices and directly address racism, especially related to health care disparities, biases among medical providers and the experience of minority medical students. “Protests like ours are especially important within health care,” Khan said. “It is an important first step.”

“Colleagues from all different walks of life came together as allies to promote equality and, most importantly, to promote respect for humanity. It was a powerful display of alliance, togetherness, and condemnation of racism, and I was honored to participate with colleagues from Texas Children’s Hospital,” said Jackie Ward, Texas Children’s Vice President and Associate Chief Nursing Officer.

Texas Children’s Senior Vice President and General Counsel Lance Lightfoot attended with his family. “I attended with my wife and my 16-year-old son because I felt it was important for my family to show support for the Floyd family and the Black Lives Matter movement,” Lightfoot said. “We were moved by the speakers and the crowd, and I know it’s a day we won’t forget. I felt even prouder to be there as part of Texas Children’s, an organization that promotes diversity and practices inclusion every day.”

“It’s a powerful and bold start,” Wallace said. “We have much more work to do, and I’m so encouraged to see so many of us are taking deliberate, decisive steps to affect real change. Each one of us have a role to play, and this is our moment to speak up, speak out, and create the world we want the next generation to live in.”

June 8, 2020

When it comes to voting, the process can seem unclear. To ensure all eligible voters have the most accurate and up-to-date information regarding voting, and to help navigate the voter registration process, the Government Relations department will be providing periodic updates to help clarify voting processes and procedures.

Here are important items to keep in mind when exercising your voting rights:

Register to vote

To vote in any election in Texas, you must be registered to vote* at least 30 days before election day, so check your status as soon as possible. To check your status please visit the “Am I Registered?” section of the Texas Secretary of States’ website.

If you want to vote in the July 14, 2020 primary run-off election, you must register by June 15, 2020. To vote in the November 5, 2020, General election, you must register by October 4, 2020.

If you recently moved or legally changed your name, you must fill out another voter registration form with this updated information and mail it to Secretary of State or submit it at a county office location. Online voter registration forms from the Texas Secretary of State website can be found here.

This will ensure you’re voting in the correct precinct and voting for candidates that are representing your new community.

Make your plan to vote
Voting is the fundamental right of our democracy. If you’re voting early or on election day, be sure to think about your schedule for that day. Also, plan to research your candidates and make a list of who you want to vote for ahead of time. Below, are resources from the League of Women Voters Education Fund and the Texas Secretary of State websites, to assist you.

Acceptable forms of voter ID: http://www.votetexas.gov/mobile/id-faqs.htm

Find out who is on your ballot: https://www.vote411.org/ballot

Find your polling place here: https://teamrv-mvp.sos.texas.gov/MVP/mvp.do

Have other questions?

VoteTexas.gov is the “go-to” website for any questions you may have. This site is powered by the Texas Secretary of State and provides comprehensive information on voting in Texas.