Texas Children’s Cancer and Hematology Centers recently honored six team members with the Bravo Award for going above and beyond to ensure our patients and families receive the best possible care.
The award is handed out quarterly and recognizes nurses and other professional staff in the Cancer and Hematology Centers for outstanding performance. Anyone within the Texas Children’s system may nominate a member of the cancer and hematology teams for this award. The team’s clinic leadership will select the winners.
Last quarter’s winners of the Bravo Award were:
Amelia Fleming, a bone marrow transplant consult nurse, plays a vital role in patient care and the education of nursing staff. She is flexible with her schedule to accommodate the needs of patients and provides invaluable continuity for them. She even stays late or comes in on off days (including Sundays) to facilitate cellular infusions.
Jane Head, a 9 West Tower care management nurse, is indispensable in coordinating care needs for inpatients. She is patient, kind and a great communicator who moves mountains to obtain care needed to facilitate patient discharges to anywhere in the world. She also assists new fellows and faculty to learn our system and serves as a liaison to other unit care managers.
Jessica Hernandez, a medical assistant at the Main Campus Clinic, is an outstanding example of teamwork who is always willing to help where needed with a smile on her face. She strives to find out answers to any questions and has a great pulse for everything going on in the clinic on a daily basis. She was specifically praised for putting families at ease by telling them of the virtues of her co-workers. She actively seeks out ways to make clinic flow better.
Melissa Lopez, a nurse at The Woodlands Clinic, goes to great lengths to help families navigate the healthcare and insurance systems. She specifically spent hours helping a patient, whose insurance had changed, find a surgeon who could remove his port-a-cath. She also is a leader in working with charitable organizations on behalf of patients and recently helped start a bereavement group for The Woodlands families.
Leslie Paredes, a social worker with bone marrow transplant, is dedicated, responsible and takes action to ensure the needs of her patients are met in a timely manner. When a patient recently passed away, she ensured the family was flown home in time to make funeral arrangements according to their cultural needs. She is a role model for her co-workers and an example of how we should all care for our patients, families and one another.
Paulette Reed, an administrator at the Main Campus Clinic, is an extraordinary individual who ensures the smooth flow of the share desk, appointments and room assignments in clinic. Her interactions with complicated patients are a model for all in diplomatic problem solving. She is the “go-to” person for scheduling needs and can always find a way to have a patient seen on a non-scheduled clinic day.
