January 20, 2026
January 22 5:45 pm – Based on the current forecast, rideout will be activated across all campuses starting Saturday due to the approaching storm and the potential for hazardous driving conditions. We will continue to monitor conditions and adjust timing or operations as needed.
Rideout Activations:
- Austin Campus – Saturday at 7 am through Monday TBD
- Houston Campuses (Medical Center, West, Woodlands) – Saturday at 7 pm through Monday TBD
We will review the forecast tomorrow to determine when rideout will conclude on Monday with careful consideration of weather conditions and travel safety.
Rideout Preparation and Sleeping Arrangements:
- If you are on the rideout team, details on sleeping arrangements, showering, parking and food will be available tomorrow.
- Rideout teams for medical staff are being developed by division chiefs. Please discuss with your operational leadership.
- Please begin to prepare what you may need onsite for multiple days, possibly through Monday.
- Click here for disaster bag checklist.
Operations Status:
We will share any operational updates with the community via our website and social media channels.
- Houston TCPs will have a delayed start Monday at 10 am.
- Austin and College Station TCPs will have a delayed start Monday at noon.
- Austin Urgent Cares will close early Saturday at 4 pm.
- Houston Urgent Cares will close early Saturday at 6 pm.
- All Urgent Cares in Houston and Austin will be closed Sunday with virtual appointments available.
- Austin Specialty Care and outpatient clinics will operate virtually Monday.
- Houston Specialty Care and outpatient clinics will operate virtually Monday morning with in-person starting at 1 pm.
- The following locations/departments will maintain normal business operations. Consult your local leadership for updates on business operations or if you have travel concerns:
- Health Plan
- All administrative buildings
- Outpatient community locations
- Non-clinical departments
Remote Working:
Staff who are able to work remotely and are not required to be on site to support operations should consult with their leaders about working remotely on Monday and Tuesday next week.
- All exempt and non-exempt employees working remotely must use the ATK Telecommute Code for accurate remote tracking.
Emergency Text Messages:
Sign up for text messages from TCH to know about any changes to operations.
- Logon to Voyager
- Go to Contact Info
- Add the Home Mobile Phone field
January 21 1:35 pm – The updated forecast shows the storm will primarily impact northern parts of the state, though Austin and Houston are still expected to see precipitation and may have icy road conditions. The greatest impacts are expected Saturday evening through Sunday mid to late morning, with hard freeze conditions across the state through Tuesday morning.
We continue to monitor conditions and assess any operational impacts. While teams have already begun preparing, there are no changes to operations at this time. Team members should continue to follow guidance from their local leadership.
Please ensure your leader’s contact information is saved on your phone or mobile device so you can easily check in regarding your status if needed.
To receive emergency texts, log in to Voyager, navigate to Contact Info and add the Home Mobile Phone field. Even if this is the same as your mobile phone, adding it ensures you are included on the list. Please also be mindful the number is correct. Just transposing two digits will prevent you from receiving texts.
We will share additional updates as more information becomes available. Thank you for your attention and always operating safely.
January 20 4:05 pm – Out of an abundance of caution, we are closely monitoring a winter weather system that could move in to North Texas as early as Friday with potential impacts to Austin and Houston likely on Saturday. Below freezing temperatures are expected through the weekend and may continue into Monday.
At this time, there are no changes to any operations. Team members should continue to follow guidance from their local leadership regarding business operations.
Please ensure your leader’s contact information is saved on your phone or mobile device so you can easily check in regarding your status if needed.
To receive emergency texts, log in to Voyager, navigate to Contact Info and add the Home Mobile Phone field. Even if this is the same as your mobile phone, adding it ensures you are included on the list. Please also be mindful the number is correct. Just transposing two digits will prevent you from receiving texts.
We will share additional updates as more information becomes available. Thank you for your attention and always operating safely.