June 30, 2025

This month, Texas Children’s celebrates a remarkable milestone: the 50th anniversary of our Child Life department, newly renamed Child Life, Creative Arts & Education to reflect the full breadth of its programs and people.

What began in 1975 as a one-person effort focused on therapeutic play has grown into a multidisciplinary team of nearly 70 professionals embedded across inpatient, outpatient and emergency care. These team members—certified child life specialists; activity, school, library and program support coordinators; music and art therapists; media producers; patient technology and animal-assisted therapy coordinators—play a vital role in ensuring our patients and families feel seen, supported and empowered.

A Department Transformed
In its early days at Texas Children’s, Child Life operated mainly within the walls of a playroom. But over time, its services expanded to meet patients at the bedside, in clinics and across high-acuity settings. Mary Tietjens, who joined the team in 1989, witnessed this evolution firsthand. She spent 22 years in direct patient care before transitioning to management and then to assistant director of the department. “It’s unusual for someone to be in one spot their entire career, but Texas Children’s is an amazing place,” she expressed. “I can still see a commercial for the hospital and feel the emotion well up. How lucky am I to have a career I’ve cherished? It’s really been joyful.” 

Today, Child Life, Creative Arts & Education is integrated throughout our hospital system. In the Emergency Center, for example, specialists like Molly Johnston provide support, education, and distraction techniques for patients and their families in crisis. “When families experience Child Life for the first time and have that lightbulb moment of peace that comes with understanding their care plan,” she said, “it is powerful for both children and caregivers.”

Creativity and Connection in Action
Whether promoting NICU infant well-being through music, explaining complex procedures to a newly diagnosed child, or crafting personalized legacy projects for patients facing life-limiting conditions, this team brings joy, compassion and creativity to the patient experience.

Art therapist Jenson Maydew worked with a long-term patient to create a unique legacy, developing a therapeutic board game inclusive of chronic illnesses and accessible to children with autism. With support from palliative care psychologist Dr. Rachel Kentor and patient technology coordinator Marty McMahon, who 3D-modeled and printed the game components, the project is now shared with other patients and hospitals.

“Creative expression gives patients and families a way to process the unthinkable and connect in ways medicine alone cannot always reach,” Jenson said.

In the NICU, music therapist Maribeth Brinkley uses music to support neurodevelopment and parent-infant bonding. “Sometimes we swap lullabies for something meaningful to the family, like a Beatles or Fall Out Boy song,” she explained. “That really joyful, personal moment of connection stays with them.”

Andrew Robertson and his fellow in-house media producers deliver that same spark through ZTV, our closed-circuit television station. From virtual rodeo visits to interactive game shows, ZTV brings the outside world in.

“We pick subjects for shows that engage our patients and maybe teach them something about themselves, others, or topics of interest,” said Andrew. “We want them to laugh, learn, and have a great time doing so.”

A Broader Scope of Care
Education services have also become a key focus for the department. Dr. Alana Moser, a school coordinator and former dyslexia specialist, supports children returning to school after injury or illness, especially those with new cognitive or learning challenges.

“Education is what a child does—it’s their job,” she explained. “They need to know we’re not giving up on them.”

Volunteers assist with tutoring, reading aloud, creative activities, and special events that bring comfort to both patients and siblings.

The Pawsitive Play Program also helps children cope and adjust to the hospital experience with professionally trained facility dogs like Noelle, who works closely with child life specialist Shannon Stowers. “Whether Noelle is comforting a child before heart surgery or walking laps with a patient after a procedure, she brings joy, comfort, and motivation in every interaction,” Shannon shared.

A Legacy of Light and Support
Over five decades, Child Life has become an essential part of the patient and family journey at Texas Children’s. The Child Life, Creative Arts & Education team’s work reflects the very best of our HEART values—Humility, Excellence, Accountability, Respect, and Trust—and their impact is felt every single day.

Here’s to 50 years of comfort, creativity, and connection at Texas Children’s as we honor the people who turn those moments into lifelong memories for our patients and families.

There are several momentous occasions in life and graduation is one of them. That’s why when Gina Ferreira learned her fellow team member, Desmond McClelland had missed his, she snapped into action. What unfolded is a true testament to what lies at the heart of Texas Children’s: a deep respect and caring for one another.

Desmond McClelland is a therapy technician in the Physical, Occupational and Speech Therapy department in The Woodlands, but he has been working to earn his associate’s degree in graphic design from Lonestar Community College. Upon completing his degree requirements, he made an unfortunate discovery, realizing he had missed the deadline to register for graduation. This one was particularly exciting, as he was set to be the first grandchild in his family to graduate from college. Desmond had also graduated high school during the pandemic and was unable to walk the stage.

“I could just tell he was not himself and he was really upset,” said Gina, recounting the day Desmond told her he would be unable to attend his graduation. “Graduation is an important milestone for a lot of people because it’s a huge sacrifice and takes self-discipline. It’s a time to be recognized,” she said. She decided to take matters into her own hands.

Working in conjunction with her team and with Desmond’s mom (Katrina Tyler, a nurse at Texas Children’s), she put together a plan. They would call Desmond away to shadow a fellow technician on an appointment so the team could ready the gym with a small stage and decorations. They brought in a cap and a gown for him to wear, a cake and even made him a diploma.

When he returned, the team was standing around the gym, clapping and using noisemakers while “Pomp and Circumstance” played, all there to celebrate Desmond walking the stage at “graduation.” As he crossed, his mom and stepdad were there waiting for him. His mom handed him his diploma.

“It was the most happiness I have ever felt in my life,” said Desmond. “It definitely lifted my spirit.”

This team went above and beyond to commemorate a major accomplishment in a young man’s life and it made an impact. Congratulations to Desmond, and thank you to the therapy team at The Woodlands for living and leading with heart.

June 27, 2025

In case you missed the June 25 Town Hall, the video replay is now available. Click here to watch. Answers to FAQs will be posted soon. 

June 26, 2025

As shared in the June 25 Town Hall, we are excited to introduce BetterUp Ready, a new wellbeing resource we are testing for all Texas Children’s team members and providers. 

This offering reflects our commitment to act on your feedback and input. Through the recent engagement survey and system rounding, we heard a clear desire from many of you for additional support tools. As we continue to evaluate the most effective ways to support our team, BetterUp Ready is a new resource we will be testing. 

What is BetterUp Ready?
BetterUp Ready provides tools to support your mental and emotional health, build healthy habits, and feel more like yourself again. It includes short videos, coach-guided exercises and personalized resources you can access anytime. Whether you are working toward a goal or simply looking to feel more focused and grounded, BetterUp Ready is designed to help you show up with energy, clarity and confidence. 

What you need to know:

  1. All Texas Children’s team members will receive an email from BetterUp with instructions to activate your account
  2. BCM colleagues and contingent workers can request access by submitting this interest form
  3. BetterUp Ready is available for the next several months as we review usage and determine which resources provide the most meaningful support
  4. This is a strategic use of our existing BetterUp partnership, providing meaningful support at no extra cost, and delivering value through FY26 
  5. BetterUp Ready complements our existing well-being resources, offering you comprehensive self-care tools  

To learn more and get started, visit our BetterUp Ready SharePoint page.

June 23, 2025

The Ben and Margaret Love Foundation Bobby Alford Award for Academic Professionalism recognizes a physician for professionalism and humanism within Baylor College of Medicine.

Texas Children’s is proud to announce Dr. Gordon Schutze as the recipient of this prestigious honor. Dr. Lara Shekerdemian, Pediatrician-in-Chief said, “Dr. Schutze has provided countless hours of dedicated and humble service to the Department of Pediatrics, to the School of Medicine, and to the Global Health initiatives at Baylor College of Medicine and Texas Children’s Hospital. His visionary yet approachable leadership, dedication to the academic mission and outstanding mentorship have touched numerous members of the Baylor Community both locally, and internationally. He truly is the embodiment of the term ‘servant leadership’ as it applies to academic physicians.”

Dr. Schutze is a steadfast leader within the department of pediatrics and the medical school as a whole. He is the Executive Vice Chair for Academic Affairs in the Department of Pediatrics, Vice Dean at the School of Medicine at BCM and Associate Dean for Clinical and Academic Affairs at Christus Children’s Hospital in San Antonio. Across his many appointments and positions, he has provided critical oversight, faculty development and promotion for the largest pediatrics department in the United States.

Winning numerous teaching awards, he has been recognized by Best Doctors in America seven times and was on the Stanford University list of the top 2% of the most cited scientists in the world from 2019-2021. He has published 121 papers, 36 invited reviews, 15 case reports and 70 book chapters. Dr. Schutze has also given 170 invited presentations.

His accolades and impact span far and wide. He is known locally, nationally and internationally for putting the needs of others above his own self-interest and models how to be responsive to cultural and societal issues and their impact on others for trainees, patients and their families. According to Dr. Shekerdemian, he always says he is there for those whose voice may not be heard.

“His ability to inspire, guide and uplift those around him has left a lasting imprint on their lives, fostering personal growth and a greater sense of empathy and purpose,” said Dr. Shekerdemian. Congratulations, Dr. Schutze on this recognition for embodying the values held dear at Texas Children’s!

Language Services helps break down communications barriers to deliver better patient care.

Click here to watch the video. 

Submit your questions for the upcoming Quarterly Town Hall. Click here to submit.