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November 25, 2024
 
First Memories Texas’ (FMT) mission has always been to alleviate the frightening and stressful experience for parents navigating a journey they likely never anticipated. This volunteer organization, founded in 2007 by two former NICU parents, is dedicated to helping families celebrate, honor and document their babies’ lives in the NICU and Heart Center at Texas Children’s through photography and Story Cards.

Making lasting memories

Story Cards are high quality, archival, acid-free scrapbook paper cards designed to last a lifetime. With each weekly photo session, volunteers are not only capturing moments, they are providing parents with visual images of their babies’ progress, growth and development. This can look like being taken off oxygen or having a feeding tube removed. The babies can wear their own clothes and be held, creating a much-needed sense of normalcy. The photo experience becomes a celebration that the care team, FMT volunteers and parents look forward to as a reflection of each baby’s journey. And FMT just surpassed 25,000 photos taken!

Helping families in more ways than one

Today, First Memories operates with nine volunteers and is present in West Tower, PFW, the Heart Center, The Woodlands and Austin. In the last year, FMT volunteers contributed a total of 4,378 hours, using their efforts both onsite and offsite to photograph the infants and make handmade Story Cards.

While volunteers cherish taking photos of the babies, the ultimate reward is serving the families who trust First Memories to document the beauty and hope in their circumstances. FMT compiles the photos and Story Cards in a workspace located in the Family Respite Room on the floor 4 of West Tower. Here, families can connect, share their weekly experiences and introduce extended family members who are visiting. As one mom describes it: “These photos are all we have at times when we think of our babies. There are good people doing good work in the quiet spaces of the world. They do it faithfully without needing anything in return. All we can do is say, ‘Thank you.’”

More recently, First Memories has expanded its support to include bereavement services. Since FMT restarted in the Heart Center in June 2024, the organization has been able to support the staff by providing photography and 20-page scrapbooks with digital recordings to five families so far. Although these are the most challenging and tragic outcomes for families, volunteers consider being at the bedside to document a family’s experience to be a true honor. Bereavement photography requires more time and resources, but FMT’s presence during these tender moments brings lifelong comfort to families.

The incredible work done by these volunteers is so much more than photography and scrapbooking. It is helping families cope and find whatever joy they can during in an unconventional situation. We thank them for their dedication and for adding a little more beauty to Texas Children’s.

If you have a patient family interested in scheduling services with First Memories, click here and use the flyer for your corresponding area.

At Texas Children’s, our Behavioral Health Support Team is an essential part of caring for the emotional well-being of children and adolescents. As behavioral health needs have increased, this team was established to ensure patients receive specialized, compassionate care tailored to their unique challenges. Functioning as a mobile unit, the team provides expertise and guidance throughout the hospital, assisting staff in managing complex behavioral health cases. By offering this support, they help create a safer environment and enhance the care experience for patients and their families. 

One of the key members of this team is Psychiatric Technician LaTasha Hawks, who joined Texas Children’s in 2022. With a background as a CNA and experience as a psych tech working with the geriatric population, LaTasha found her calling in pediatric care after witnessing her own child’s struggles with mental health. Her transition to working with younger patients allowed her to deepen her understanding of conditions like autism and develop her skills in compassionate care. Her empathetic approach and keen observational skills have made her an invaluable member of the team. 

A Typical Day as a Psych Tech 

In her role, LaTasha works with children facing a variety of issues, including aggression, suicidal ideation and developmental disorders. “Every day is different,” she shared. “I love getting to know each patient and figuring out how best to support them.” The job requires adaptability, empathy and a sharp sense of observation, which are crucial when working with kids in distress. Behavioral Health Manager Gricelda Ron explained, “Great therapeutic communication builds trust, allowing us to treat the problem, not just the symptoms.” 

LaTasha’s ability to connect with patients and her attention to detail have positively impacted many children’s lives. She often collaborates with nurses, social workers and care coordinators to provide comprehensive support. “It’s a challenge, but that’s what makes the job so rewarding,” she noted. 

A Life-Saving Intervention 

LaTasha’s observational skills once prevented a young patient from being discharged into a potentially unsafe situation. Noticing troubling interactions between the child and a family member, she trusted her instincts and raised her concerns. Her actions led to further investigation, ensuring the child’s safety. For her quick thinking, LaTasha received the Shamrock Award, an honor given to staff who go above and beyond in patient care. “I was just doing what felt right, with incredible support from my team,” she reflected. 

Finding Balance and Staying Grounded 

Given the emotional demands of her role, LaTasha finds support in her colleagues and prioritizes self-care. “Even if I called our Assistant Clinical Director Kristine at 2 a.m., she was there,” she explained. To decompress, LaTasha enjoys taking cruises, finding solace in the ocean’s calm. “It’s my time to reset,” she added. 

LaTasha’s dedication to her patients and her ability to be ‘The Difference’ embody the compassionate spirit of Texas Children’s Behavioral Health Support Team. “Every day, I come to work wanting to be there for these kids the way I’d want someone to be there for my own child,” she said. 

Texas Children’s lost a legend on November 17, 2024. Dr. Charles Mullins, more commonly referred to as Chuck, was known far and wide for his contributions and innovations in the field of interventional cardiology. He spent the majority of his illustrious four-decade career working at Texas Children’s where he developed several groundbreaking techniques, and our world-renowned cardiac catheterization laboratories are named in his honor.

Ever the type to remain humble, when asked what his greatest contribution to the field was he would say training his fellows. A gifted teacher and educator, Chuck trained generations of pediatric interventional fellows working all over the world, many of whom still work at Texas Children’s today.

Several beloved colleagues have shared their thoughts on working with Chuck and the impact he had on medicine.

Dr. Wes Vick: “Dr. Mullins was internationally renowned for his innovative work in the treatment of Pediatric and Congenital Cardiovascular disease. He is widely considered the “Father of Modern Interventional Pediatric Cardiology.” During his time at Texas Children’s Hospital, he invented the “Mullins Sheath” and pioneered the use of balloon expandable intravascular stents to alleviate congenital cardiovascular disease. These methods, originally developed at Texas Children’s Hospital, are employed on a daily basis all around world. These are just two of Dr. Mullins’s extensive contributions to medicine. Indeed, the “sun never sets” on his legacy of innovation, for the techniques he developed are used daily on every continent, and cardiologists that can trace their training to him are busily at work every day in catheterization laboratories all around the world.

So, we will miss Dr. Mullins but take joy in his life lived in the service of humanity. May God Bless him and his family. “Well done, thou good and faithful servant.”’

Dr. Dan Penny: “Dr. Mullins showed us all what a physician could be. He was innovative, caring, compassionate and humble. The medical profession was all the better because he was part of it. We will miss Chuck, but we will continue to build on his legacy, as he would have wanted us to.”

Dr. Athar Qureshi: “Dr. Mullins contributions to our field cannot be expressed in words. His innovations, including the “Mullins sheath” (still very much in use) and the introduction of stent technology paved the way for virtually every congenital cardiac intervention performed today. Dr. Mullins would travel the world as an invited expert and would pass on his art. Everywhere he went, people wanted to take pictures with him, shake his hand or even get his autograph on his textbook. His celebrity status was only surpassed by his humility. He made everyone feel as if they were the sole focus of his attention – friends, colleagues, patients and families alike. He worked with passion, yet never lost sight of his family and friends, who he loved so dearly.

What an amazing life he lived.”

Dr. Jeff Kim: “To us here at Texas Children’s Hospital, Dr. Mullins was known as a mentor and friend. His contributions to the field of cardiac intervention have been unmatched, and he has trained generations of pediatric cardiologists. Despite his pronounced academic legacy, when asked about what he was most proud, he would never hesitate to say his trainees. This is who he was. Indeed, our cardiac catheterization laboratories here are named in his honor as there are few who have touched us more significantly. Although sorrowful at his passing, we celebrate Chuck’s lifetime of service and the immense impact he has had on all of us.”   

Dr. Aimee Liou: “To describe the career of Dr. Charles Edward Mullins is to recount an unfathomable number of accomplishments. Even before his time at Texas Children’s Hospital, he achieved high distinctions in the U.S. Army for being its first pediatric cardiologist and for serving internationally on tour as a consultant. His work in the services earned him the awards of a Commendation Medal and an Oak Leaf Cluster, and he left the Army as a Lieutenant Colonel. He then came here to Texas Children’s Hospital in 1969, where he made formative contributions to what is now our #1 Heart Center and pioneering contributions to the discipline of pediatric interventional cardiology. 

To reflect upon the man that Chuck was, however, is a lesson in humanity. His was a quiet, steadfast passion, and he viewed life simply and humbly, always wearing his signature black cowboy boots both outside and inside the catheterization laboratory. He was straight-shooting and earnest in his conversations, which revealed his wife and family to be his top priority. Approachable and down-to-earth in demeanor, he repeatedly eschewed his celebrity. He simply wished to be considered part of the Texas Children’s family. 

It is such legendary figures as Dr. Mullins who comprise the beating heart of Texas Children’s Hospital itself. It is an honor to contribute to the enduring legacy of this remarkable individual, a legacy that will forever live in the hearts of so many all over the world.”

Dr. Carolyn Altman: “Dr. Mullins was an extra-ordinary clinician, educator, researcher, and mentor outside the cath lab as well. I count myself extremely fortunate to have been one of Dr. Mullin’s trainees. He readily made time for trainees and junior faculty, happy to share his wisdom and clinical expertise. He was truly interested in each of us, helping us to develop into the best clinicians possible, celebrating our successes, and becoming part of our families.  We will miss him greatly.”

Dr. Mullins’ legacy, mentorship and contributions will continue to live on at Texas Children’s. We mourn his passing but are thankful for his pioneering spirit and unwavering dedication to the study of cardiology and to the next generation of physicians.

November 18, 2024

The holiday season is here and it is the perfect time to show our appreciation for you. Your dedication to providing exceptional care to our communities is what makes us extraordinary.

Join us from December 2-6 for our time-honored Annual Holiday Appreciation Celebration across all campuses! Each team member will receive a special “grab-and-go” treat from Nothing Bundt Cakes, with choices like lemon, classic vanilla, red velvet, or chocolate chip, along with a beverage.

Please check the schedule below and mark your calendar to be part of the celebration. We can’t wait to celebrate you and the incredible work you do each day!

For our team members located outside of one of our hospital campuses, cake deliveries will be made throughout the week of December 2. If you have any questions, please email TotalRewards@texaschildrens.org.

 

Radiology technologists are essential to diagnosing and treating pediatric patients, combining advanced imaging with compassionate care for the best outcomes. At our North Austin Campus, professionals like Benjamin Conti, an advanced X-ray specialist, and Stephanie Hernandez, a radiology nurse, play critical roles in providing innovative care. Their work reflects the dedication and teamwork driving our radiology team’s excellence.

Innovation and Teamwork Make an Impact

Radiology has evolved rapidly, moving from film to digital and now exploring AI to enhance patient care. Benjamin, an experienced X-ray specialist, is passionate about these innovations’ impact on patient safety. “Radiology has come a long way,” he said. “Technology has made everything faster and safer, especially for kids.” With tools like the EOS low-dose X-ray machine, Benjamin and his colleagues provide high-quality imaging with minimal radiation, crucial for young patients.

Stephanie, a former ER nurse, brings clinical expertise and a holistic focus to her role in the Cath lab. “We’re doing less invasive procedures and getting kids in and out quickly with fewer side effects,” she shared. Her nursing background enables her to consider how each procedure affects a patient’s overall health, adding valuable insight to the team.

Both Benjamin and Stephanie find working with pediatric patients deeply fulfilling. “One case I’ll never forget involved a severely dehydrated child we helped bounce back from a tough situation,” Benjamin shared. “As a dad, it’s especially meaningful.”

Stephanie recalls a memorable neuro-IR case with a young girl. “Our doctor opened a stenosis in her brain, and within days, she was showing signs of improvement. It was life-changing for her and her family.”

A Rewarding Place to Work and Live

Benjamin and Stephanie appreciate the supportive, close-knit environment at North Austin, where teamwork helps them navigate their roles. “Our team is amazing,” said Benjamin. Stephanie agreed: “We support each other through the challenges of being a new facility, and that makes a huge difference.” For Stephanie, moving into radiology allowed her to grow in a field that combines her love for innovation and patient care. “Radiology is so much more than just X-rays,” she noted. “I get to see the full picture and follow up with patients, knowing I’ve made a difference.”

Outside work, both enjoy Austin’s lifestyle. Benjamin, who relocated from The Woodlands Campus, shared, “It was always a vacation spot for me, so when the opportunity came up, I knew I wanted to be here.” Stephanie, who grew up near Austin, enjoys the city’s outdoor spaces: “I’m a runner, play pickleball and enjoy canoeing. I love Austin’s trails and parks. It’s perfect for anyone who enjoys being active.”

At the North Austin Campus, our team is advancing pediatric healthcare with the help of radiology technologists like Benjamin and Stephanie. They exemplify compassionate, innovative care, and make a life-changing difference—one scan at a time. 

More than 29 million people – or nearly 9% of the United States population – have diagnosed diabetes. Of those, 352,000 are children and adolescents younger than 20 years old. Knowing how to care for these children takes special skills and knowledge. After the passing of House Bill 984, it is now required for any school with a diabetic child enrolled to have at least one unlicensed diabetes care assistant onsite if a full-time school nurse is at the school and three unlicensed diabetes care assistants, if not.

Texas Children’s saw a need for diabetes education within our community and put a plan into action. Seven times a year, Texas Children’s Diabetes Educators host Unlicensed Care Assistant Training. With a team of 12 certified Diabetes Education Specialists rotating to host these sessions, they have as many as 20 people in attendance. These range from coaches to secretaries to administrators, anyone who may one day need to administer care to a child with diabetes. Through their community outreach, this team has been able to train school staff from over 48 different schools in the Texas Children’s service area.

“This program has given the diabetes educators an opportunity to directly connect with our local Unlicensed Diabetes Care Assistants who are often times the first line of safety for many of our patients during school and/or daycare hours,” said Merielle Mercado RN, CPN, CDCES. “By offering this training, we can provide additional support to our patients and their caregivers by imparting a robust understanding of diabetes care and management, which will further aid them in safely and successfully caring for our patients while in school and school activities.”

In the two-hour sessions, diabetes educators cover how to work through diabetic crisis situations, how to manage high or low blood sugars, nutrition and the pathophysiology of diabetes. The trainings are held virtually for convenience. A pre and post-test are administered as well to ensure the information is retained and safety requirements are met.

Trainings for 2024 have concluded, but sessions for 2025 are open and available for registration. The scheduled dates and link to register are below:

March 20, 2025: 3:00 p.m. – 5:00 p.m.

April 10, 2025: 3:00 p.m. – 5:00 p.m.

July 10, 2025: 3:00 p.m. – 5:00 p.m.

August 7, 2025: 3:00 p.m. – 5:00 p.m.

September 4, 2025: 3:00 p.m. – 5:00 p.m.

October 2, 2025: 3:00 p.m. – 5:00 p.m.

November 6, 2025: 3:00 p.m. – 5:00 p.m.

This program is free for Texas Children’s and is $20 for those outside the organization. Register here today and learn more about diabetes care management for a child in your life.

November 11, 2024

At Texas Children’s, we are privileged to work alongside veterans whose commitment to service extends beyond their military duty into the health care field. Their resilience, teamwork and discipline are qualities that inspire us all.

To our veteran employees, I express my deepest gratitude to each of you. You bring invaluable skills and perspectives that enrich our work and strengthen our team. Whether you served at home or abroad, in times of peace or conflict, your service has made a difference. We are proud to honor you and thank you for your contributions both to our country and our organization.

Happy Veterans Day.

With respect and gratitude,

Dr. Debra F. Sukin

President and CEO

As we celebrate Veterans Day, Texas Children’s recognizes the meaningful contributions of our employees who are veterans. They embody dedication, discipline and teamwork, infusing our organization with qualities cultivated through years of service in the armed forces. Here, three veterans—Tia Tinsley, Michael Logue, and Erika Fisher—share insights on how their military experiences shape their work and strengthen our team.

 

Tia Tinsley: Purpose and Pride in the ICU

A former U.S. Army information systems analyst and now a medical social worker in the PICU/CICU at Texas Children’s North Austin Campus, Tia Tinsley draws on her military background to support families during difficult times. Earning 13 medals and campaign ribbons, including the Iraq Campaign Medal, and recognition as Soldier of the Year in the 5th Signal Command Best Warrior competition, Tia’s 8-year military journey instilled in her a profound sense of purpose and pride. Reflecting on her ICU team, Tia said, “As veterans, we understand the importance of leading from the front and creating opportunities for our teams.” She is inspired daily by her team’s commitment and courage, qualities she connects to her own service values.

Michael Logue: Determination and Collaboration in Facilities and Operations

With over 13 years in the U.S. Marine Corps and numerous commendations, including the Navy Achievement Medal, Security Services Project Manager Michael Logue’s approach to work reflects the values and discipline learned through his years in service. “Determination drives me to overcome challenges and accomplish the mission,” he shared. That mindset was essential during the opening of Texas Children’s North Austin Campus. Fellow veterans were among his many collaborators on the project. For Michael, they bring an infectious spirit of collaboration to Texas Children’s. “Supporting one another is second nature for veterans,” he said, “and that teamwork fits perfectly with our culture here.”

Erika Fisher: Integrity and Mentorship in the Fetal Center

Erika Fisher, assistant director of Ambulatory at the Fetal Center, began her military career in the U.S. Air Force in 2000, supporting critical operations like Operation Enduring Freedom. With over a decade of service and multiple commendations, including Airman of the Year, Erika’s work at Texas Children’s is shaped by Air Force values—integrity, service before self and excellence. “The key to successful leadership in the Air Force was fostering a culture of development and investment in the next generation,” she noted. Erika’s commitment to mentorship and a collaborative environment underscores her approach to leadership at Texas Children’s, an environment where she feels adaptability and a solutions-focused mindset comes in handy.

On this Veterans Day, we honor Tia, Michael, Erika and all the veterans among us. Their dedication and contributions elevate our patient care and inspire us to lead with integrity, compassion and unity. Thank you, veterans, for the invaluable qualities you bring to our organization every day.