August 21, 2023

Did you know 70 percent of our passwords are vulnerable to a brute force attack? According to a recent assessment of Texas Children’s password integrity, our current policy allows compromise of password in as little as seven minutes.

Weak and stolen credentials are the #1 cause of data breaches. No immediate action is needed. Wait until you receive a change password request to use the new 12-character password within 90 days of Tuesday, August 29.

What does the updated password policy mean for me?

  • It requires everyone with a Texas Children’s Login ID to choose a new password once a year instead of every 90 days!
  • It changes the minimum password length from eight to 12 characters.
  • Under our new policy, it will take a computer 34,000 years to crack a password!

Need help creating your new password?

  • Mix it up! Use a combination of uppercase and lowercase letters, numbers and symbols.
  • Try a phrase with multiple words you can remember in your head…difficult to guess, but easy to remember.
  • Use the TCH Password Strength Meter to test your password prowess!
  • Please register for password self-reset. If you forget your password, you can reset it without the need to call the Service Desk.

Thoughtful colleague submitted the following Caught You Caring recognition for Coordinator Clinical Support Isenia Medina.

“Isenia always goes above and beyond for our patients. There was a patient without family at the bedside and she went out of her way to the inpatient floor to bring the child toys and spend quality time with them. This small act of kindness will surely impact the child and those that stood witness to her selfless actions.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 30,000 recognitions submitted.

Nurse Lucinda Sosa receives and gives back throughout her Texas Children’s journey. Read more

August 14, 2023

Enabling our One Amazing Team to show up as their best and most authentic selves allows us to be better in everything we do. Texas Children’s is a premier provider of women’s health care, and we want to deliver that same level of attention and care to the women of our organization through every stage of life.

This week, we are showcasing several distinctive benefits available for women at Texas Children’s Pavilion for Women.

Women’s Health Resources for Team Members
  • The Pavilion for Women services include: OB/GYN, The Endometriosis Center, Women’s Physical Therapy, Urogynecology, Women’s Place, Center for Reproductive Psychiatry, Family Fertility Center, Menopause Center, and much more.
    • Family Fertility Center is at the Medical Center campus and The Woodlands
      • Fertility benefit includes 100% coverage for infertility treatments up to $20,000 lifetime (maximum combined medical and pharmacy benefit) for employees and each individual dependent covered under a Texas Children’s medical plan. Coverage may vary depending on Place of Service.
    • Menopause Center: Physicians specialize in treating menopause symptoms, conditions and related health issues including irregular periods, hot flashes, sleeplessness, night sweats, mood changes, depression, overactive bladder and bone loss.
      • The Menopause Matters Discussion Series will resume in the fall of 2023. New classes will be posted under our upcoming educational events.
      • Click here to see Dr. Doghor discuss managing menopause symptoms in the summer and treatments available.
  • Patient Education and Resources:
    • The Growing Your Family Guide provides information and resources helpful to anyone expanding their family. This guide contains items such as an overview of health benefits, breastfeeding and lactation support, adoption assistance, FMLA guidance and the Return-to-Work process.
    • Prenatal and Postpartum Classes (All Classes & Facility Tours) such as childbirth preparation, infant CPR, basic baby care, breastfeeding, and sleep & scheduling offer employee discounts of 20% to 50%.
    • Bella Luna Boutique: All employees receive a 10% discount on select products.
  • Pavilion for Women Radiology imaging services are covered at 100%* for employees and covered dependents enrolled in the Texas Children’s health insurance plan, regardless of the referring physician (upon insurance approval).
    • Services include ultrasounds, bone density (DEXA), interventional radiology (biopsies, vascular procedures) and more.
    • *Professional services, including the provider visit and reading of the image, are subject to your plan deductible and coinsurance.

Front Office Specialist Ciara Smalling returned to Texas Children’s to work for her pediatrician. She’s now a positive presence for parents and children. Read More

The more we know, the more we understand, the more we connect. Click to read this month’s DEI update. Read More

Impressed and appreciative family member submitted the following Caught You Caring recognition for Patient Care Technician Quiana Harris.

“Quiana made our family feel welcome and cared for during throughout our entire appointment day. We happened to be in the elevator with her on the way up to our appointment, and she spoke with us the entire way up – conveying a sense of joy at seeing our daughter and normalizing the day when others are too busy or preoccupied to engage with families. After our appointment, she happened to be the phlebotomist for our daughter. Not only did she remember us from earlier, but she seemed grateful for having her as her patient, talked us through the entire blood draw, and (demonstrating the excellence I would hope for in a TCH phlebotomist) collected the sample in one attempt, quickly, with minimal discomfort. The mark of excellent hospitality is going above and beyond at times when nothing special is expected – Quiana made our day in this regard and in her procedural excellence.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 30,000 recognitions submitted.