The Epic Tapestry project continues its important work

June 22, 2020

Like many projects across the organization, the implementation of Epic Tapestry has been on hold as we navigate our response to COVID-19.

But recently, project leaders were given the green light to return to this important work and the team is making great strides in getting the project back up and running.

Once implemented the system will allow Texas Children’s Health Plan to better integrate data for an improved member and provider experience. Tapestry, a module within Epic health care management, will help make this possible by first providing better information and improved work processes for employees who treat our more than 400,000 customers.

“The team has been incredibly patient and flexible as our pandemic response has taken priority,” said Justin Loudon, assistant vice president at Texas Children’s Health Plan. “However, COVID has resulted in an increase in health plan membership and served as a painful reminder of just how much efficiency and effectiveness must remain a focus for us. We are excited that the project is back on track.”

Benefits of Epic Tapestry

Epic Tapestry is an overarching application that will replace a variety of applications currently used. Its goal is to integrate the business of Texas Children’s Health Plan, and will:

  • Ensure a comprehensive, integrated enterprise solution with a common look and feel
  • Reduce manual work and provide a better data source for information
  • Incorporate evidence-based decision-support tools and better data entry at point of care
  • Optimize the patient/family experience across the enterprise
  • Challenge current practice – streamline and simplify
Employees will be trained for the change

All essential groups will be trained well before the Go Live date: Training will take place in a combination of ways, including:

  • E-Learning Courses
  • Quick Start Desk Reference Guides
  • Detailed Self-Guided Exercise Booklets
  • In-Person Classroom Training

Information Services educator, Elydia Villanueva, will lead training efforts for Texas Children’s Hospital employees, while Angie Ross, Epic Project Team Trainer, will lead training for Health Plan employees. Together they will ensure that impacted employees across the system will be prepared on Go Live day.