December 15, 2015

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On December 1, Texas Children’s opened an urgent care clinic on Main Campus, creating a system-wide solution to effectively manage the Emergency Center’s low acuity patient population.

The 4,100-square-foot facility is located on the second floor of the Abercrombie Building and has a dedicated staff of physicians, advanced practice providers, nurses and clinical support staff, all of whom have previously worked in either emergency or urgent care settings. The walls of the clinic’s 11 exam rooms, X-ray room and waiting area are covered in space-themed murals, providing a relaxed, child-friendly atmosphere.

To be seen at the clinic, patients may self select urgent care, or may initially present to the EC, where they will be assessed and then, if appropriate, transferred to the urgent care clinic. If they are transferred, the patient and their family will be escorted to the urgent care clinic’s location.

“Having this option to send low acuity patients to our onsite Texas Children’s Urgent Care clinic permits our EC faculty and staff to devote all of our time, effort and resources to providing the highest quality care to the sickest patients without inconveniencing our lower acuity arrivals,” said EC Medical Director Dr. Paul Sirbaugh. “To put it simply, the clinic will allow us to provide the Right care, at the Right place, at the Right time, for the Right price.”

After just two weeks of being open, the clinic already is lightening the load of the EC, seeing, on average, about 30 patients, or 25 percent of the EC’s patient volume, a day. In addition, wait times for patients with a low-acuity illnesses has decreased dramatically.

“Some low-acuity patients would wait 10 plus hours in the EC before being seen,” said Jeremy Trainer, the manager of the new urgent care clinic. “Now, these patients can be seen at the clinic in an hour or less.”

Karrianna Yu, a physician’s assistant who works in both the EC and the Main Campus Urgent Care Clinic, said the response from everyone – patients, their families and caregivers – has been overwhelmingly positive.

For the patients and their families, Yu said they are pleased because they are seen sooner, they get more time with their caregiver and they are treated quicker in a lower stress environment than the EC. For caregivers, it allows them to focus on what they really need to be doing, which is taking care of high-acuity patients in the EC and low-acuity ones in the urgent care clinic.

“It’s a win for all involved,” Yu said.

Hours of operation
Monday through Friday, 4:30 p.m. to 11 p.m.
Saturday through Sunday, noon to 8 p.m.

Types of conditions treated

  • Allergic reactions
  • (Mild) Asthma
  • Broken bones (Simple fractures)
  • Cough
  • Croup
  • Ear pain
  • Fever
  • Flu
  • Minor Lacerations
  • Minor burns
  • Pink eye
  • Rashes
  • Sinus infections
  • Skin infections
  • Sore throat
  • Sprains and strains
  • Urinary tract infections
  • Vomiting and diarrhea

What types of procedure can be performed?

  • Antibiotic injections
  • Breathing treatments
  • Fracture care and splinting
  • IV fluids
  • Lab services (on-site and send-out labs)
  • Laceration repair (stitches, staples and skin glue)
  • Urine catheterization
  • Wound care
  • X-rays on site
September 1, 2015

bench-and-beside-Header2Bench and Bedside is a digest of the previous month’s stories about the clinical and academic activities of our physicians and scientists. We welcome your submissions and feedback.

August 4

Department of Urology to present 12 papers at international conference

The Department of Urology will be well represented at the 26th Congress of the European Society for Paediatric Urology this October in Prague. Twelve of the department’s abstracts were chosen for posters, most with presentations.

August 4

Zoghbi receives seven-year Javits award to advance ataxia research

Dr. Huda Zoghbi, a Howard Hughes Medical Institute investigator and the director of the Jan and Dan Duncan Neurological Research Institute (NRI) at Texas Children’s, has been awarded a Javits Neuroscience Investigator Award from the National Institute of Neurological Disorders and Stroke for her “distinguished record of substantial contributions in the field of neurological science.”

9115tcpanniv300August 4

Texas Children’s Pediatrics celebrates 20 years of providing primary care

Twenty years ago today, Texas Children’s launched what is now the largest pediatric network in the nation with more than 200 board-certified pediatricians and 50 practices throughout the greater Houston community. Each year, the group sees 400,000 patients and completes more than a million visits.

9115chagas300August 4

Grant funds first therapeutic vaccine for Chagas disease in humans

The Sabin Vaccine Institute and Texas Children’s Hospital Center for Vaccine Development have received a $1.8 million grant to accelerate development of the first therapeutic vaccine for Chagas disease in humans. The vaccine is in a development program under the direction of Drs. Peter Hotez and Maria Elena Bottazzi. Chagas disease impacts people throughout Texas, and Texas Children’s is leading the way in vaccine development.

9115woodlandsurgentcare300August 18

Texas Children’s opens urgent care center in The Woodlands

Texas Children’s has expanded its urgent care network, adding a location in The Woodlands next door to the community’s children’s museum on West Panther Creek Drive.

 

 

August 18

Texas Children’s Hospital is a sponsor for the 2015 Be The Match Walk-Run

Be The Match Walk-Run is a fundraising event that helps patients find a bone marrow, stem cell, or cord donor and receive a life-saving transplant. Each year the Texas Children’s Bone Marrow Transplant Program has a group of patients, employees and their families who walk or run in support of this life saving research. You and your family are invited to join us as we support and raise awareness for the Be The Match registry.

9115autismwalk300August 18

Join the NRI, Baylor team for the 2015 Walk Now for Autism Speaks

Ready to lace up to support a worthy cause? The Jan and Dan Duncan Neurological Research Institute at Texas Children’s and Baylor College of Medicine invite you to join their team for the 2015 Walk Now for Autism Speaks.

August 18, 2015

81915woodlandsurgentcare640Texas Children’s has expanded its urgent care network, adding a location in The Woodlands next door to the community’s children’s museum on West Panther Creek Drive.

The new facility is the third urgent care center to open during the past year. The other two centers are in the Cinco Ranch and Memorial areas and already have served more than 20,000 children and adults up to age 18.

“Our urgent care centers were created to respond to the growing need for expert pediatric urgent care,” said Texas Children’s Pediatrics Vice President Lou Fragoso. “The result is a clinical system that provides outstanding customer service through high-quality, efficient and affordable care – right in our patients’ neighborhoods.”

Open weekday evenings and weekends, the centers are staffed by board-certified pediatricians and are equipped to diagnose and treat common pediatric illnesses and injuries. If a patient’s illness or injury requires a higher level of care, our staff is able to stabilize and transfer that patient to an appropriate pediatric hospital.

“Our efficient processes allow us to register, diagnose, treat and discharge a child in less than one hour for a majority of patients,” Fragoso said. “By the time a child is discharged, their prescription will have been sent to the pharmacy and a summary of the visit sent to their pediatrician.”

Texas Children’s will continue to grow its urgent care network in the Houston area with more locations opening in the upcoming year.

For more information about Texas Children’s Urgent Care, go to http://www.texaschildrens.org/urgent care. You also can join the network’s Facebook page to receive the latest news and updates.

June 16, 2015

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Texas Children’s Urgent Care is on Facebook. Like them today to receive the latest news and updates about their locations or follow along with the blog.

Texas Children’s Urgent Care was created to respond to the growing need for expert pediatric urgent care. We currently are serving those needs in two Houston-area locations in the Cinco Ranch and Memorial areas.

Our clinics are staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital. Both locations are open in the evenings and on the weekends.

For more information about Texas Children’s Urgent Care, go to http://www.texaschildrens.org/urgentcare/.

June 24, 2014

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It’s been a busy month for Texas Children’s Urgent Care in Katy, but that’s putting it lightly. Opened since May 13, the new after-hours clinic at 9727 Spring Green Blvd., in Cinco Ranch, has treated more than 600 patients in the first month, exceeding expectations.

“The large volume of patients that come to our clinic demonstrates the growing need for expert pediatric urgent care after hours,” said Randall Wright, executive vice president of Texas Children’s Hospital. “We are committed to meeting that need and continuing to provide superior quality service to our patients and their families in the Houston community.”

Texas Children’s Urgent Care is open to all patients, not just patients of Texas Children’s Pediatrics (TCP). Of the children who come to our clinic, 60 percent are TCP patients, five percent are new patients to Texas Children’s, and 40 percent are referrals from non-TCP pediatricians and those who have driven by our facility after seeing our signage.

Our urgent care centers are located right in your neighborhood, making it easier and convenient for your children to receive immediate, after-hours care for minor injuries and illnesses when most pediatrician offices are closed and when symptoms aren’t serious enough to warrant an emergency room visit. When patients and their families come here, they don’t have to wait very long. The patient turnaround time from walk-in to walk-out is less than 45 minutes.

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Texas Children’s Urgent Care is open Mondays to Fridays from 4:30 p.m. to 11 p.m. and Saturday and Sundays from noon to 8 p.m. Patients receive prompt care for minor health issues such as the flu, strep throat, asthma, fever, minor burns, ear infections, allergic reactions, sprains and more. Patients who need fracture care and splinting, IV fluids, lab services, laceration repair and x-rays may also receive treatment at Texas Children’s Urgent Care.

[Click here to learn the difference between urgent care versus emergency care.]

While most urgent care clinics in Houston are primarily adult-focused, Texas Children’s Urgent Care is staffed by board-certified pediatricians and nurses specifically trained in pediatrics, to ensure every single child who walks through our doors is getting the best specialized care possible.

To complement the services at our Cinco Ranch location, a second Texas Children’s Urgent Care clinic will open in Houston’s Town & Country area (12850 Memorial Drive), in late July.

“We are excited to bring this expert urgent care model to the Houston community,” says Dr. Gary Gerlacher, Texas Children’s Urgent Care lead physician. “In my experience, I’ve seen firsthand how the urgent care setting has truly helped fill a void in treatment for children and their families.”

Texas Children’s Urgent Care accepts major insurance plans, including Medicaid, and has self-pay rates. Rates are significantly less than emergency center charges, and there are no hospital fees.

Click here for a complete list of insurance plans and to learn more about Texas Children’s Urgent Care.

May 13, 2014

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Today marks the opening of the first Texas Children’s Urgent Care clinic, which will offer high-quality, efficient and affordable pediatric care after hours, closer to home.

“Texas Children’s Urgent Care was created to respond to the growing need for expert pediatric urgent care after hours,” says Randall Wright, executive vice president of Texas Children’s Hospital. “Our clinics are conveniently located in your neighborhood, and available evenings and weekends, to continue our commitment to providing care to all patients and families in the Houston community.”

Texas Children’s Urgent Care is open Monday through Friday, 4:30 p.m. to 11 p.m. and Saturday and Sunday, noon to 8 p.m. Clinics are staffed by board certified pediatricians who have privileges at Texas Children’s Hospital. Pediatricians diagnose and treat a wide variety of ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. Procedures provided include: antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.

“We are excited to bring this expert urgent care model to the Houston community,” says Dr. Gary Gerlacher, Texas Children’s Urgent Care lead physician. “In my experience, I’ve seen firsthand how the urgent care setting has truly helped fill a void in treatment for children and their families.”

The first Texas Children’s Urgent Care clinic is located at Cinco Ranch, and the second, scheduled to open this summer, will be in the Town & Country area.

Oftentimes, families turn to an emergency center after hours, on weekends or perhaps even during the day, when a significant event occurs with their child. Though the emergency center is the right place for some incidents or ailments, the majority of the time, minor illnesses can and should be treated at a pediatric urgent care facility.

Texas Children’s Urgent Care accepts major insurance plans and has self-pay rates, which are less than emergency center charges, and there are no hospital fees. A complete list of insurance plans is available on the website. Texas Children’s Urgent Care specializes in after hours care, but does not replace the need for children to have a general pediatrician. Routine physical exams and vaccinations are services that should be obtained from a general pediatrician, and these services are not available at Texas Children’s Urgent Care.

May 6, 2014

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Texas Children’s first urgent care clinic will soon open to continue our commitment to providing high-quality, efficient and affordable care to all patients and families in the Houston community. Created to respond to the growing need for expert pediatric urgent care after hours, the clinics are conveniently located and open evenings and weekends.

The first location, Texas Children’s Urgent Care Cinco Ranch, will begin seeing patients on Tuesday, May 13, at 9727 Spring Green Blvd., Suite 900 in Katy. A second urgent care clinic is slated to open later this summer.

The clinics will be staffed by pediatricians who have privileges at Texas Children’s. They will diagnose and treat a variety of illnesses and conditions including: asthma, strep throat, fever, minor burns, flu, ear infections and allergic reactions. Patients needing fracture care and splinting, IV fluids, lab services, laceration repair and x-rays may also receive treatment at Texas Children’s Urgent Care.

The urgent care clinics will not perform routine physical exams for patients or administer vaccinations as those services should be obtained from a general pediatrician. Texas Children’s Urgent Care will accept major insurance plans and has self-pay rates, which are less than emergency center charges.

For more information, visit Texas Children’s Urgent Care’s website.