In an effort to implement additional measures to help protect our patients, families and staff, Texas Children’s Pharmacy Services is now offering curbside pick-up.
All Texas Children’s patients are eligible for this prescription service and can pick up refills and new prescriptions at the following locations:
Texas Children’s Medical Center Pharmacy
6651 Main St.
(valet drive at corner of Southgate and Main)
Hours: 9 a.m. to 5 p.m. Monday through Sunday
The Center for Children and Women at Southwest Houston Pharmacy
9700 Bissonnet St.
(Look for parking spaces designated for curbside pick-up. Pharmacists bring prescriptions to families while they are sitting in their cars)
Hours: 9 a.m. to 7 p.m. Monday through Friday
The Center for Children and Women at Greenspoint Pharmacy
700 N. Sam Houston Pkwy. W.
(Look for parking spaces designated for curbside pick-up. Pharmacists bring prescriptions to families while they are sitting in their cars)
Hours: 9 a.m. to 7 p.m. Monday through Friday
How does curbside pick-up work?
The patient family contacts one of the three participating pharmacies to request curbside pick-up. When the patient family arrives at the pick-up location, they will:
- Follow signs to park in the designated prescription pick-up area.
- Call the phone number listed on the sign to notify the pharmacy team of their arrival
- Review important information about the prescription with the pharmacist over the phone or by video (in certain situations) and payment is collected if applicable.
A member of the pharmacy team will deliver the prescription to the patient family’s vehicle and provide instructions on how to contact the pharmacy team with any future questions. Please note, only credit/debit card payments are accepted for curbside pick-up at this time.
Launched last week, several families have used the curb-side service and have expressed their gratitude for Texas Children’s commitment to their safety. Pharmacy staff is proactively calling families that have not yet picked up their prescriptions. During one of those calls, a family with 13 prescription refills told the technician they were thinking of requesting a transfer to another pharmacy because they did not want to come into the hospital during this pandemic, said Director of Community & Ambulatory Pharmacy Services Yemi Abudu. When they learned about our curbside service they were elated and scheduled to pick their prescriptions up the next day.
Abudu said families can continue to come into to the pharmacy if they wish, but now have the option to pick it up curbside, especially if they do not have any other reason to come into the hospital.
“This is an innovative way to keep our business going and to meet the ongoing needs of our patients and families,” she said. “We are pleased to be able to offer this to them during this unprecedented time of need.”