Caught You Caring: Positivity Enhances Patient Care

June 17, 2019

Every day there is a different task and work space, but the quality of Kristi White’s patient care in always the same; extraordinary. As the charge respiratory therapist, White assumes the responsibility of assisting almost everyone whether it is relieving people for breaks, setting up equipment, or attending meetings. Despite the many busy days, she says that being successful is all about remaining confident and encouraging.

“It’s a positive and happy environment here. Even on their worst days, the kids don’t think of the negative things,” White said. Since the children are already so positive, we have to remain that way as well to keep the energy up.”

White is the epitome of positivity as she continues to be dedicated to making sure her patients and co-workers keep a smile on their faces as the head of the Respiratory Department’s Morale Committee. She is also a forward thinker and takes initiative when it comes to advancing a patient’s recovery.

“Kristi steps out of her role as a respiratory therapist all the time,” Respiratory Care Supervisor Lindsey Franks said. “She goes above and beyond for not only the people in our department, but for our patients as well. She is an amazing knowledgeable charge therapist who is always willing to go the extra mile.”

Franks recalled a time when Kristi first started at West Campus and had a patient who was on a home continuous positive airway pressure (CPAP) mask. She was very concerned that the child was outgrowing the mask and knew it was something that needed to be accessed.

“Kristi took time out of her busy day to call the home health company, give them the patient’s name, serial number of mask, and inform them that the patient needs a mask refitting as soon as possible,” Franks said. “She is more than deserving of the Caught You Caring Award because to me, it is all about the little things.”

White’s innate ability to automatically adhere to the needs of patients regardless of what it is makes her stand out from others. She has no problem jumping into a full body Disney character costume to please a patient, or even come in early or stay late just to finish a project for the kids. She says that thinking outside of the box is such a regular action for her that she didn’t expect to be acknowledged for it, especially this time around.

“I actually laughed and I said, who nominated me for this?” White said amusingly. “I didn’t believe it, because in my mind I just do regular things that a pediatric respiratory therapist would do. However, that is the nature of this department, there is always a surprise and I am very appreciative of this particular one. The possibilities, opportunities, and experiences are endless here at Texas Children’s.”