The use of intelligence to meet customer needs and make long term decisions is one of the reasons Texas Children’s Health Plan is experiencing a revival.
The health plan’s business intelligence team has been so instrumental in the organization’s ability to help those in need that it recently won an international award for its efforts. Esri, a global leader in geographic information systems (GIS), recently named the team it’s 2020 Winner of the Special Achievement in GIS Award.
The award recognizes user sites around the world for their outstanding use of GIS technology.
“To say I’m proud of the team is an understatement,” said Kim Battenfield, manager of Clinical and Business Analytics. “To be chosen for this award from more than 100,000 organizations is incredibly gratifying and is confirmation that our hard work is making a difference.”
What the team does is impressive, it’s likely how their data is used is what sealed the deal for the award. “We are a health care organization that is using mapping technology to proactively support our members’ health care journey and meet our members’ needs in times of crisis. That’s a technology use that’s hard to beat.”
And they haven’t stopped there. Battenfield’s team not only builds informational tools but also teaches other health plan teams how to access the information. This way, they aren’t the only keepers — or interpreters — of the data.
Team members are:
Patricia Foster, Applications Architect
Henry Peng, Senior Business Intell Analyst
Andrea Qiao, Senior Business Intell Analyst
Charles Summerhill, Applications Architect
Jaennie Yoon, Senior Business Intell Analyst
For more information about their recent award visit www.esri.com/sag-award.