NICU reunion reunites patient families with Newborn Center staff

On August 4, more than 500 patients and families traveled from all over the country for the 2018 Texas Children’s Newborn Center family reunion. The Texas-themed event celebrated former patients who graduated from the Newborn Center in 2017 after spending 10 days or more in our neonatal intensive care units at Texas Children’s Hospital Medical Read More…


Patient access initiative continues to generate positive results among patient families

“Thanks to online scheduling, it’s super easy to make appointments through MyChart now,” wrote a Texas Children’s family. “The past several times we’ve been here, we have been in and out in less than 45 minutes with the same level of quality and care. It seems like they heard our concerns loud and clear, and Read More…


Patient Experience Week 2018 celebration, a magical success

This year’s Patient Experience Week celebration lived up to its theme, “A Magical Experience,” as patients and their families participated in fun and engaging activities at Texas Children’s Hospital Medical Center Campus, Texas Children’s Hospital West Campus and Texas Children’s Hospital The Woodlands. Patient Experience Week was held from April 23 to 27. New this Read More…


Texas Children’s launches Compassion Challenge for Patient Experience Week

Are you ready to take on the Compassion Challenge? To celebrate Patient Experience Week beginning on Monday, April 23, Texas Children’s will launch the Compassion Challenge to engage staff around the hospital’s core values. Each day during Patient Experience Week, employees and staff across the organization will complete a challenge that focuses on the concepts Read More…


Texas Children’s offers patients a spooktacular Halloween

Halloween came early for several patients, families and employees across Texas Children’s and will continue throughout the week with various spooktacular events filled with fun. At West Campus, the festivities began on October 26 with the campus’ annual Fall Festival. Dressed in their Halloween best, employees handed out goodies and played games with patients during Read More…