Dec
1
2015

Leadership touted at The Forum Luncheon in The Woodlands

Hundreds of Texas Children’s supporters turned out last week to The Forum Luncheon in The Woodlands. Hosted by The Development Department, the event focused on the imminent opening of Texas Children’s Hospital The Woodlands and its growing leadership and clinical teams. Michelle Riley-Brown, who was named president of the new community hospital at last year’s Read More…

Nov
25
2014

Mattress Mack speaks to West Campus leadership

Last week, Jim McIngvale, better known as Mattress Mack, spoke at the West Campus Patient Experience Leadership Meeting. The fast-talking owner of the Gallery Furniture retail chain shared his best practices in customer service that he’s developed over the past 33 years. His catchphrase, “The customer is the business, and the business is the customer” Read More…

Jan
31
2014

Mark Wallace asks: How do you define leadership?

Amid all the theories of what makes a successful leader, one thing I’ve learned over the course of my career is that leadership always influences and determines outcomes – not some of the time, but all of the time. This is one of the lessons I’ve devised to help grow myself as a leader and Read More…