Jul
3
2018

Patient access initiative continues to generate positive results among patient families

“Thanks to online scheduling, it’s super easy to make appointments through MyChart now,” wrote a Texas Children’s family. “The past several times we’ve been here, we have been in and out in less than 45 minutes with the same level of quality and care. It seems like they heard our concerns loud and clear, and Read More…

Jun
5
2018

Texas Children’s Urgent Care offers new features to reduce wait times

In an effort to better serve patients seeking care at one of 10 Texas Children’s Urgent Care sites, wait times for each location have been posted on the Urgent Care website. “Our goal is to be completely transparent to our families as to how long it takes for them to be seen,” said Melissa Fischer, Read More…

May
8
2018

MyChart Madness results in, enhancements continue to improve patient access

From our three hospital campuses to our health centers, urgent care and pediatric practices, Texas Children’s continues to focus its efforts on enhancing patient access. Since implementing solutions for the first two waves of specialties over the last two months, patient families are noticing a positive difference. For Christina Williams, being able to schedule her Read More…

Mar
29
2018

MyChart Madness: Scoring points for patient access system wide

While the nation is glued to their TVs watching the NCAA’s “March Madness” college basketball tournament, Texas Children’s is focused on scoring patient access points during MyChart Madness. On March 19, Texas Children’s launched MyChart Instant Activation and Fast Pass as part of the hospital’s system-wide initiative to improve patient access. MyChart is an online Read More…

Mar
6
2018

Texas Children’s implements first wave of solutions to enhance patient access

As one of the top pediatric hospitals in the nation, many patients come to Texas Children’s to access the high quality care and services that our hospital provides to children and women. But often times, trying to schedule an appointment to get into our system can be frustrating for patients and their families. That’s why Read More…