Since leaders opened the doors at Texas Children’s Hospital West Campus more than five years ago, they have held regular town hall-style meetings to keep their employees informed of the hospital’s progress, challenges and goals as well as to gain feedback from employees and answer their questions.
“Town halls are an opportunity to both provide information and solicit feedback,” said West Campus President Matt Schaefer. “It’s important that we take time to both ‘talk to’ and ‘talk with’ the team of talented folks across our campus.”
View photos below from the first of a series of town hall events and watch the video below to get a glimpse of West Campus’ accomplishments in 2016 and their goals and aspirations for this year.
Walking into a conference room with a standing-room-only crowd, Schaefer kicked off the first town hall meeting at West Campus on February 1 with a congratulatory statement and a thank you for making 2016 “a wildly successful year.”
“2016 was a fantastic year any way you look at it – we grew our capabilities, served more patients than ever, had stronger than ever patient satisfaction and continued high employee engagement results, and grew our team all at the same time,” he said. “But, we recognize there were various challenges each of you overcame to meet our goals and we thank you for that.”
Director of Support Services Amy Cress, director of Outpatient and Clinic Support Services Jennifer DiPrisco and director of Patient Care Services Jennifer Sanders took the stage next and shared plans for continued growth in 2017 and that there always will be challenges to overcome but that because of West Campus’ phenomenal staff anything is possible.
“The fuel to our success is you,” Cress said. “With your help, we, like in years past, we can accomplish anything we set our minds to.”
Cress and the other leaders went on to outline West Campus’ 2017 goals, which include:
- Opening the Bellaire Health Center in April
- Expanding clinic space on the third and fourth floors of the campus’ Medical Office Building
- Opening a new 22-bed critical care unit in October
- Starting the planning process for construction of an on-site Texas Children’s Urgent Care next to the hospital’s Emergency Center
- Additional town hall meetings are scheduled this week at the Sugar Land, Clear Lake and Cy-Fair Health Centers.