October 16, 2023

Appreciative patient submitted the following Caught You Caring recognition for Physical Therapist Cortney Jarvis.

“Mrs. Cortney is one of my very few trusted adults. She is so kind, caring and supportive. She’s so good at her job and I know I can always talk to her and ask her about anything!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

October 10, 2023

Grateful parent submitted the following Caught You Caring recognition for Pathology Patient Care Technician Amber Greer.

“It was my daughter’s first time getting blood work done, she had two unsuccessful attempts and we had come back for a redraw. We had seen Amber previously and we felt comfortable going back and seeing her. She was very personable and professional. She remembered we needed to use the heel warmers on her arms to get a good vein. She was able to get it on the first try and we were all thankful! Getting blood is never fun for anyone but Amber made it as smooth of a process as possible for baby, mom and dad! Will definitely will be asking for Ms. Amber for any future blood draws.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

October 2, 2023

Appreciative parent submitted the following Caught You Caring recognition for Staff Nurse Lauren Baer.

“Lauren welcomed us with a warm smile and was so kind during our visit. Macie was nervous about having her fracture looked at and Lauren made Macie feel so comfortable and happy. Thank you for a great experience!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

September 25, 2023

Grateful colleague submitted the following Caught You Caring recognition for Guest Services Representative Rose Ascencio-Escobar.

“I have witnessed Mrs. Rose de-escalate countless patients who were visibly frustrated and were given different directions from multiple staff members leaving them still lost and wandering. Mrs. Rose was able to speak to them with compassion and even took them herself to ensure they got exactly where they needed to be.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

September 18, 2023

Appreciative patient submitted the following Caught You Caring recognition for Practice Manager Felicia Sneed.

“Mrs. Felicia Sneed ALWAYS goes ABOVE AND BEYOND for patients at the Palm Center! She’s incredibly dedicated to our community and always finds ways to help and give back to everyone in big or small ways, we always appreciate everything she does for us! We LOVE Palm Center!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

September 11, 2023

Grateful colleague submitted the following Caught You Caring recognition for Contact Center Representative Dulce Gallagher.

“Dulce was super helpful when our patient was calling around looking for me at the Cy-Fair location. Mom was calling because her son’s appointment was cancelled in error by another department. Mom remembered my name from when I scheduled her siblings appointments. Dulce was kind enough to call around looking for me. Dulce was kind, patient and most importantly she listened to everything mom had to say. Had she not been patient, the call would have been very difficult and confusing. Because Dulce was compassionate about helping this mom out, I was able to reach out to my supervisor so I could add the patient back in. Thank you Dulce!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

September 5, 2023

Appreciative family member submitted the following Caught You Caring recognition for Inpatient Staff Nurse Laura Backus.

“Laura has been my kids’ RN several times for their scans. She is so kind and compassionate. She always helps them relax and be less stressed. I know she will take the best care of them. We live in Austin and are excited about the new hospital opening next year. I hope we have someone amazing in Austin, like Laura. Please send her to Austin.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.