There are many types of supervisors in various work environments; those who enforce rules, and those like Ashly Swaty, who elevates them. As a Patient Care Manger in the Legacy Tower pediatric intensive care unit (PICU), Swaty makes sure that all the nurses are taken care of and have all materials and any assistance they need.
With the PICU being so unpredictable on a daily basis, in addition to payroll paper work and nursing rounding, she ensures that nurses take lunch breaks on time. Due to the busy and fast-paced environment at times nurses often cannot leave the bedside without someone covering their assignment. Swaty is known for not hesitating to step in and make sure both the patient and nurse are taken care of daily.
“Her heart is to serve our patients, families, and staff. She consistently goes above and beyond to ensure those around her have the best experience possible,” Director of Nursing, Shannon Holland said. “In all my years of leadership, I have rarely met someone with Ashly’s dedication and compassion.”
Holland recalled a time on a busy day when a nurse skipped lunch because she was extremely busy managing her very sick patient.
“Ashly jumped in feet first, took over care, and insisted the nurse take a break,” she added. “She did all of this with a smile and supportive and caring attitude. She is truly a servant leader who is caring, genuine, and the embodiment of Caught You Caring!”
Another part of Ashly’s job is to sit down with patients’ parents to understand the motivation behind certain behavior and how they can move forward with better outcomes.
“I truly love being with the families!” Swaty said. I know these days may be the worst of many in their lives, but it means the world to me knowing I can bring just a little bit of comfort or knowledge, when they’re questioning something.”
The appreciation and compassion she has for her patients and nurses goes hand in hand. Her selfless personality is why she believes there are others that deserve this award as well, nonetheless, she is grateful for the honor and the opportunity to work for such a prestigious organization.
“I was so shocked when I found out. I was mostly surprised because, honestly, there are so many people who do great things here in the PICU, so anybody in this whole place could have won,” Swaty said. “It’s such a great honor to be recognized, and an even greater honor to work for Texas Children’s.”