March 11, 2024

Supportive colleague submitted the following Caught You Caring recognition for Staff Nurse Jake Jacobsen.

“Jake demonstrated impeccable communication skills in a very chaotic code and emergent ECMO cannulation on his patient. He was tasked with medication administration and he utilized clear, concise and closed loop communication throughout. His innate attention to detail was evident. He is very clearly a caring individual who takes pride in his work. I have enjoyed seeing him grow from a new graduate RN to a natural leader on the unit. I am eager to see what amazing things he will accomplish as he continues to progress within his role.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

March 4, 2024

Grateful mother submitted the following Caught You Caring recognition for Patient Sitter Joneal Condra.

“My name is Patricia and my daughter Joy is a patient. Joneal Condra has been her sitter for the past two days now. Joneal is the best gift that God sent to us to sit with my daughter during this difficult time. He is very caring, compassionate and a truly amazing and phenomenal human being. He uses his time to talk to my daughter like a human being, not just like a diagnosis. He asked about her school, her likes and dislikes and about life in general, to the point that when my daughter had her anxiety issues last night she kept asking for him. She said she only wants to talk to Mr. Joe because only he understands her. This is exactly what happens when one shows love and care for patients they know and remember. Thank you so much for having such a phenomenal human being called Joneal Condra to touch my daughter’s life and make her feel okay during this difficult time for my family. We need more Joneal Condras in the world to make a difference in a kid’s life. Thank you, thank you, thank you!!!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

February 19, 2024

Appreciative colleague submitted the following Caught You Caring recognition for Ambulatory Services Representative Mithie Solis.

“Since I transferred to Austin from Houston she has been so incredibly kind and patient with me. I have worked for TCH for some time already, but when I transferred I needed to quickly learn the different work flows and the providers’ schedules of the Specialty Care office, and she has been more than welcoming. It truly set the tone of the new environment for me and I will always appreciate her.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

February 12, 2024

Appreciative colleague submitted the following Caught You Caring recognition for Director Gary Brown.

“Gary came to assess a leak in my office and ended up going above and beyond to help put the finishing touch on a piece of patient-created artwork that was destined for auction at a fundraiser. I really could not have finished the final product without his (and Manuel’s) help and the artwork ended up bringing in $8,000 to help fund quality of life programming for kidney transplant and dialysis patients!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

January 16, 2024

Appreciative colleague submitted the following Caught You Caring recognition for Patient Care Assistant Marcasia Robinson.

“Marcasia is such a hard worker she is always willing to pick up shifts to help out the unit. She displays a positive and fun energetic attitude throughout all her shifts. Even when it is not her patient she helps out when asked.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

January 8, 2024

Impressed mother submitted the following Caught You Caring recognition for Nurse Practitioner Krystle Cravens.

“Krystle was very nice and knowledgeable. She answered all of my questions regarding the best care for my son. She sent his prescriptions to a 24-hour pharmacy, as requested, and gave me multiple locations to choose from that were convenient for me, without reading locations from a paper, which was impressive. She even gave my son a hug before we left, which was so sweet! If we have to visit urgent care again, I hope to be seen by Krystle.”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.

January 2, 2024

Grateful colleague submitted the following Caught You Caring recognition for Workforce Timekeeping Manager Carlenis Marmol.

“Carlenis took the time to basically create an entire presentation with photos and screen shots to help me navigate my way through my first time card correction. She was patient and most of all kind while I fumbled my way through. Thank you Carlenis, your kindness on a stressful day was so very welcome!!”

Caught You Caring

There are countless examples of how team members make an impact every day. Through our Caught You Caring recognition program, anyone (patients, families, colleagues, vendors, volunteers or visitors) can provide a kind word about someone who went the extra mile. Even the smallest act of kindness can brighten someone’s day. Click here to submit a recognition for a colleague. The recipient and their leader will receive an email notification. Since its inception in 2015, there have been more than 40,000 recognitions submitted.