June 3, 2019

Denine Moody shares her experience using Cigna Telehealth, a new benefit that allows employees who are enrolled in a Texas Children’s medical plan, to connect with a doctor for consultation right from their smartphone. More

April 2, 2019

Texas Children’s employees are now just a phone call or secure video conference away from connecting with board-certified doctors and pediatricians anytime, anywhere, for more than a dozen common or chronic health conditions.

All employees and their eligible dependents who are enrolled in a Texas Children’s medical plan have access to Cigna Telehealth, a new benefit introduced during 2019 Annual Enrollment. Eligible members can use Cigna Telehealth to reach a doctor from home or when traveling throughout the United States, for a variety of general issues: allergies, fevers, headaches, infections, insect bites, nausea, joint aches and more. Pediatric care for your covered dependents is also available via Telehealth for cold and flu, constipation, nausea, pink eye and earaches in children.

Consultation and prescribing are provided 24 hours a day, 365 days a year, by doctors from Amwell, a leading telehealth platform. All telehealth consultations are subject to the same confidentiality requirements that apply to consultations in a doctor’s office. Simply follow these instructions to download the Amwell for Cigna app to register, find a doctor and access services via phone or video for a $20 co-payment under Texas Children’s Traditional Plan, or a 20 percent coinsurance under the Consumer Plus Plan. For more information about Telehealth, click here to view this short video or visit our Benefits website (scroll down to Telehealth). Employees are highly encouraged to download the Amwell for Cigna app to their phones today and register their information in advance so they and their covered dependents can utilize the service immediately when a need arises.

Some members who have already used Telehealth have shared that the service has been a welcome addition to their Cigna benefits. Others have expressed how impressed they were by how easy it is to navigate and use the app, and how quickly they were connected with a doctor after requesting an appointment.

One Texas Children’s employee recently used Telehealth for her 12-year-old son, who needed treatment for an itchy and rapidly spreading rash. With the pediatrician’s office closed and her son more miserable by the minute, she downloaded the Amwell for Cigna app. The employee found it easy to enter relevant health history and upload pictures of the rash, and had a diagnosis from a doctor and a prescription called in to their pharmacy. The whole process took less than 30 minutes.

When another employee developed a case of poison ivy on a recent weekend, she downloaded the app and was face to face with a doctor via video conference in what she expressed “seemed like no time at all.”

Please contact our Total Rewards team at 832-824-2421, select option 1 and then 7 to speak to a Benefits team member from 8 a.m. to 5 p.m., Monday through Friday or email totalrewards@texaschildrens.org.

Already used Cigna Telehealth?
We want your feedback on this new benefit offering! Please share your experiences with us via email at wellbeing@texaschildrens.org.

December 11, 2018

On December 10, Texas Children’s posted the 2018 Pension Plan deposit into the accounts of eligible employees. To see how much your pension plan has grown, log into your Mercer account. For new users, you may register by clicking on “Get Started.” On the Mercer website, you will also find useful tools to help you view your balance, estimate your future pension plan balance and verify/update your beneficiary information.

This pension plan is designed to provide a foundation for your retirement and is fully funded by Texas Children’s. You are automatically enrolled in the plan on April 1 or October 1 once you reach 21 years of age and have worked 1,000 hours or more during the 12 consecutive months after your initial date of hire. Contributions are vested according to the schedule shown here.

To learn more about Texas Children’s Pension Plan, visit our Benefits website or call 800-752-8230 to speak with a Mercer representative.

Texas Children’s 403(b) Savings Plan

The IRS has increased retirement contribution limits for 2019. The maximum amount an employee can contribute to their Texas Children’s 403(b) Savings Plan during 2019 is $19,000. Employees turning age 50 or over can contribute an additional $6,000 during 2019.

Texas Children’s matches 50 percent on the first 6 percent of your deferral contributions per pay period, up to a maximum of $8,400 for 2019. Employer contributions are vested according to the schedule shown here.

If you are not already enrolled in the 403(b) savings plan or not contributing at least 6 percent, you should consider doing so now. To update your contribution elections or to enroll, please visit Fidelity NetBenefits to access your online account. If you are registering online for the first time, please click on “Register as a new user” in the log-in area.

Announcing New Roth Contributions in the 403(b) Savings Plan

Effective December 1, 2018, employees can now choose to make Roth after-tax contributions through the 403(b) savings plan. Just as with a traditional pre-tax plan, you elect how much of your salary you wish to contribute. Your contributions to a Roth 403(b) and traditional pre-tax 403(b) cannot exceed the IRS limit. Highly compensated individuals who are not eligible for a Roth IRA may utilize the Roth 403(b) contributions features.

Additional features include the opportunity to roll over existing Roth accounts from former employers into the 403(b) savings plan, and also converting existing pre-tax 403(b) savings plan contributions to a designated Roth account.

To learn more about Texas Children’s 403(b) Savings Plan, visit our Benefits website or call 800-343-0860 to speak with a Fidelity representative.

Beneficiary Elections
Please remember to review and update your beneficiaries. Elections can be made online through Mercer or Fidelity. Beneficiary elections for your retirement plans are not maintained in MOLI.

November 19, 2018

The shuttle commute for employees at the Medical Center campus continues to be quicker and easier following the addition of three new shuttles earlier this spring. We are now operating 12 shuttles, which are helping reduce midday wait times at the circulator stops. According to Facilities Operations, wait times have been cut in half since the addition of the shuttles.

“Midday traveling between the Meyer Building and the Medical Center Campus is a very busy time,” Facilities Operations Assistant Director Michael Jackson said. “So, decreasing wait times for midday riders is a very big win.”

Most recently, two loaner shuttles were replaced with two new Texas Children’s-branded shuttles in bright orange and hot pink, which are diesel-fueled and have front entry and rear exits, vinyl seats, and audio-visual monitors. They’re also equipped with Double Map shuttle tracking, which, once active, will allow employees to locate and track the shuttle using a mobile phone app.

“Our goal is to improve the shuttle experience for employees by decreasing wait times and increasing the frequency of shuttles in the rotation to and from destinations,” Jackson said, adding that the number of employees riding the shuttles continues to increase. “The frequency between shuttles is now averaging five minutes with a shuttle round trip averaging 20 minutes. We are receiving no calls of negative effects on ridership at this time.”

Another operational change made was allowing the shuttle supervisor, who has primarily been stationed at the Garage 19 stop, to move to the Feigin stop during peak evening times to monitor shuttle frequency, ridership, and most importantly, communicate to riders when the next shuttle will arrive.

“We believe informing riders of the shuttle arrival status helps ease anxiety and set expectations,” Facilities Operations Manager Samuel Hines said. “With more staff parking at the Meyer South surface lots, we have asked our shuttle drivers to stop there on the return trip back to Garage 19 in the evenings. This will shorten the walk to their vehicles at night and during inclement weather.”

The enhancements Facilities Operations continues to implement for employees also help provide a better experience for patient families. Jackson says that the additional shuttles are expected to improve patient and family experience by opening up parking spaces at the hospital, as staff continue parking in their assigned garages and ride the shuttle.

The Facilities Operations team is excited about the new additions, and they are looking forward to continuing to make employees’ commute throughout the Medical Center a safe and efficient one.

“We ride the shuttles frequently, and we meet with the shuttle transportation company every two weeks to address any issue and pitch ideas,” Jackson said. ”Just being present, available, fostering that communication, and definitely being transparent is going to be the key to improving Texas Children’s transportation and parking as a whole.”

For more information, call the 24/7 shuttle hotline, ext. 4-2666.

Parking update

The Texas Children’s Parking Task Force is listening to your feedback about employee parking and shuttle experiences, and we are trying to create solutions to ease the frustrations that come with working and navigating in the world’s largest medical complex.

What has the Parking Task Force accomplished recently?

We are excited to share with you new developments and improvements made over the past few months. Click here for more details.

Where can I find more parking information?

The Benefits website is the best and most readily available resource for everything employees want to know about parking and commuting at Texas Children’s – one of the last institutions in the Medical Center to offer paid, off-campus parking as a benefit to our employees. Simply click on Parking at the top right corner of the Benefits homepage (next to Important Resources) for direct access to all things parking.

Under the “Locations & Commuter Options” section on the site, we have included new information about TMC parking at Garage 19, Meyer North, Meyer South as well as Smith Lands East and West. You can also find more information online about weekend and after-hours access to different garages, security services and no-cost METRO bus and rail passes.

How can we keep up with what the Parking Task Force is doing?

Communicating with our Texas Children’s employees and leveraging your feedback are major priorities for the Task Force. Be sure to look for future updates about the group’s activities and accomplishments on Connect.

I want to share my comments or concerns with the Parking Task Force. How do I get in touch?

The Parking Task Force maintains and monitors a dedicated email inbox every day to give our employees a place to share their parking and shuttle comments and suggestions directly with the team. Send your thoughts and feedback to tchparkingtaskforce@texaschildrens.org.

October 29, 2018

This year, we have an amazing and comprehensive benefits line-up with many of your favorite oldies, as well as new and upcoming acts. Select the benefits that rock for you and your family!

Stay in Tune

Be sure to visit the Texas Children’s Benefits website, your 24/7 backstage pass to all of the latest benefits options, including rates and much more.

Stop by and jam with our Benefits band members at one of our many Annual Enrollment tour stops throughout Texas Children’s campuses, beginning Monday, October 29. Don’t miss the:

Benefits & Well-Being Concert
Tuesday, October 30
7 a.m. to 4 p.m.
Pavilion for Women, Floor 4

Meet and Greet – The Woodlands
Wednesday, October 31
1 p.m. to 3 p.m.
Main Lobby

Meet and Greet – West Campus
Friday, November 2
10 a.m. to noon
Floor 1 Corridor

For additional personalized support, take advantage of Cigna One Guide®, a 24/7 concierge service center dedicated to Texas Children’s employees at 800-342-6664.

If you do not make any elections during Annual Enrollment, you will be enrolled based on last year’s elections, with the exception of FSAs. To participate in either the Healthcare or Dependent Care FSA in 2019, you must make an election during Annual Enrollment.
Please note, benefits changes after Annual Enrollment are not permitted under federal regulations, except for life events and job status changes. Otherwise, the next opportunity for you to change your benefits elections is the 2020 Annual Enrollment.

Stay up-to-date on important benefits reminders and activities all year by texting “TCHBenefits” to 88202. Standard carrier message and data rates may apply.

Thank you for participating in Annual Enrollment!

January 23, 2018

Get ready, bargain hunters! Big savings on everything from AMC Theatres movie tickets and Nike sneakers to Dell computers and Walt Disney World vacations are now available on BenefitHub, the new and exclusive discounts and rewards marketplace where Texas Children’s employees can find savings on a million different products from more than 10,000 national brands and local businesses.

BenefitHub includes the familiar discounts that Texas Children’s employees already enjoy and more than 200,000 additional offers on items to accommodate every lifestyle – all in an easy-to-use, well organized and comprehensive directory that can be accessed online or via mobile device. Pay for items directly and receive concert, event and attraction tickets immediately by using your smartphone. Tickets and coupons can also be printed.

Employees can even earn 2-20 percent Cashback Rewards on nearly all of their BenefitHub purchases, with no limits on how many times the cashback can be redeemed.

“Our team is always looking for new and innovative ways to live compassionately by taking great care of our employees and offering meaningful programs that add value to their lives,” said Catherine Codispoti, vice president of Human Resources. “That’s why we are so excited to introduce BenefitHub, which gives all Texas Children’s employees convenient access to their favorite discounts and an expanded network of local and national vendors right at their fingertips.”

Visit BenefitHub to start shopping, saving, and earning rewards today! Enter Texas Children’s referral code AH5SYC and complete the sign-up with a Texas Children’s e-mail address to register for a new account.

Browse through 18 different categories for discounts on apparel, auto, beauty, cell phones, electronics, entertainment, food, health and wellness, sports and outdoors, travel and more. Shoppers can also find local deals on their BenefitHub homepage, along with shortcuts to the newest and most popular offerings on the platform.

Questions about the new discount and rewards marketplace? Support is available in both English and Spanish by contacting BenefitHub at 866-664-4621 or customercare@benefithub.com.

December 20, 2017

It’s been nearly four months since Hurricane Harvey stormed through Texas, displacing more than 1 million residents and damaging some 200,000 homes while taking more than 80 lives. The destruction stretched more than 300 miles, and it’s estimated that repairs and rebuilding will cost billions of dollars.

Immediately after the storm, many employees donated time and resources to help fellow team members get back on their feet. Employees donated over 2,500 hours from their “Harvey Days” and more than $200,000 to the Employee Financial Assistance Fund. More than 670 requests were received for support related to Harvey, and the fund has been a great source of relief for many.

“We are fortunate to be able to help members of our Texas Children’s family who are in need of assistance after the storm. Many employees and their families are still living in temporary housing and haven’t begun to realize the total amount of recovery costs ahead of them,” said Employee Assistance Program Manager Brent LoCaste-Wilken. “We also are very appreciative and proud of those who have already donated their time and money to help co-workers. This type of generosity illustrates our culture of unity and compassion.”

Almost $550,000 in financial aid and $73,850 in gift cards have been provided to employees thus far. But the road to full recovery will be long for many, and every bit of additional support helps.

To view employee testimonials, click here.

How can I help?

A text-to-give option has been created to make giving as easy as possible. Text TEAMTCH to 50555 to give $10 to the Employee Financial Assistance Fund. When prompted, reply to confirm.*

For payroll deduction, log into MOLI and select Employee Giving, then click the EFAF button. For credit card and PayPal, click here.

*Charges will appear on your wireless bill or be deducted from your prepaid balance. All purchases must be authorized by account holder, and you must be 18 years of age or have parental permission to participate. Msg & Data rates may apply. Text STOP to 50555 to STOP. Text HELP to 50555 for HELP. Full Terms: mGive.org/T. Privacy Policy: mGive.org/P.