Kronos Upgrade: in-person support opportunities

Texas Children’s will upgrade the Kronos timekeeping system on Wednesday, October 24. This upgrade is required to keep our system up-to-date and to assure our employees are paid in a timely and accurate manner.

To support our employees and leaders, Texas Children’s Kronos representatives will be available at the locations below to answer questions and provide an overview of new features that will be available with the new version. Please encourage your teams to attend.


West Campus, first floor corridor leading to Dot’s Kitchen
Tuesday, October 16, 6 a.m. to 6 p.m.

The Woodlands Campus, Main Entrance Lobby
Wednesday, October 17, 8 a.m. to 6 p.m.

Main Campus (Texas Medical Center), The Auxiliary Bridge
Thursday, October 18, 6 a.m. to 8 p.m.

If you have a question about the upgrade, please speak with your leader and reference the Resources & Contacts section at the bottom of the newly refreshed Kronos Resources Connect page for upgrade-specific tools and information.

Be sure to check the Kronos Resources page often, as training materials and how-to videos will continue to be added and updated prior to go-live. Kronos training will be available to all users in HealthStream beginning the week of October 15.

There will be a 24-hour anticipated outage to the Kronos timekeeping system prior to the upgrade on October 24. During this downtime, Kronos timeclocks will be functional to store punches. Additional details about this outage will be communicated ahead of the go-live date.

Please watch for additional information related to the upgrade on Connect and via emails from Financial Services. You also may direct any questions to