July 23, 2019

It may feel like the Sahara when you step outside and you’re probably still planning a summer vacation; but ready or not, the first day of school is around the corner.

Thanks to the annual Back to School Fair, hosted by Texas Children’s Health Plan, our member families will be in great shape. The fair – taking place on three different days – will ensure that members have free backpacks, school supplies and are on the road to better health.

Health screenings and vaccines will also be available.

“We are so excited to once again host an event that means so much to our families,” said Alejandra Lima, event manager for Texas Children’s Health Plan. “Everyone knows that the first weeks of school set the tone for the rest of the year. We are proud to get our member families off to a strong start with our fair.”

Want to volunteer?
The planning team is still in need of volunteers for the events. Please check out the link below and sign up. As a Texas Children’s employee you are automatically cleared to volunteer and signing up is easy. Just click on the link below.

Save the dates!

Port Arthur
Friday, July 26
10 a.m. to 1 p.m.
Central Mall
3100 FM 365
Port Arthur, Texas 77642

Saturday, August 3
10 a.m. to 1 p.m.
Macroplaza Mall
171 Pasadena Town Square Mall
Pasadena, TX 77506

Saturday, August 10
8 a.m. to 2 p.m.
504 W. 32 Street
Tyler, TX 75702

Learn more about the event at healthy4school.org or call 1-800-990-8247.

Krisanne Graves recently visited Vietnam with a group of volunteers and shares how their charitable efforts brought smiles to the faces of many children in need of foster care. Read more

July 16, 2019

Jenny Tcharmtchi shares her recent experience volunteering with her PICU colleagues at the Houston Food Bank and how their positive efforts are helping to create a healthier community for countless children and families in need. Read more

July 15, 2019

In the spirit of living compassionately for our growing workforce, Texas Children’s entered into a partnership with ComPsych in January to launch EAP Plus, an enhanced Employee Assistance Program that offers a wide variety of new services in addition to traditional counseling. In the first three months of the new service, more than 2,000 employees utilized EAP Plus services. This service has been a valuable asset to our employees and is now available to physicians and advanced practitioners in medical staffing working at Texas Children’s locations.

How can EAP Plus help?

Suppose you want to find the perfect amusement park for your vacation. Simply call EAP Plus on Texas Children’s dedicated phone line to connect with resource specialists who will listen to your questions and research answers tailor-made to your needs. Within a few business days, you’ll have a full report of practical information and affordable alternatives that can be delivered to you via e-mail, fax or second-day air.

There is virtually no limit to what the EAP Plus specialists can research and find for you:

  • Temporary child care
  • Summer camps for sports, theater, computing or any other interest
  • Volunteer opportunities
  • College summer learning programs for teens
  • Amusement parks or resorts in your area or across the county
  • Museums, science centers, zoos and aquariums your kids will love
  • Kid-friendly destinations across the U.S. and the globe
  • Concerts or exhibits coming to your area
  • The best hiking trails in your area for little legs
  • National Parks highlights
  • Kayaking and canoeing outfitters
  • The cleanest beaches with the safest waters
  • Considerations when traveling abroad with children
  • Country-specific resources for your overseas voyage
  • Minivan or car rental options
  • Pet care and boarding services
  • Fun and creative projects you can do at home
  • Ideas for outdoor grilling
  • Tips on growing your own vegetable garden
  • Bike sales and repairs, and more

No matter what you need to pull off the perfect summer, you can count on EAP Plus for information, resources and referrals. Confidential assistance is available at no cost 24 hours a day, seven days a week, for work-life planning and more. Click here to check out family travel tips from EAP Plus, including advice for traveling on a budget, surviving a road trip with the kids, packing up the pets, adjusting to work after returning from vacation and more.

How can I access my EAP Plus benefits?
Access your EAP Plus benefits in one of two ways:

  1. By calling 833.EAP.PLUS (833-327-7587) to connect with a certified counselor 24 hours a day, seven days a week. Representantes que hablan Español están disponibles.
  2. By visiting EAP Plus online at http://www.guidanceresources.com/
    Employees should then click “register” and enter EAPPLUS as the Organization Web ID.

What can an employee expect when they call EAP Plus?
When an employee calls, they will speak with a GuidanceConsultant, a masters- or doctorate-level counselor who will collect some general information and listen to the employee’s concerns. The GuidanceConsultant will then provide a referral to a local counselor who best fits the employee’s unique needs. The employee can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit. EAP Plus is strictly confidential.

What counseling services will EAP Plus provide?
EAP Plus provides free short-term counseling with local counselors who can help employees with emotional concerns. If the counselor determines that the issues can be resolved with short-term counseling, the employee will receive counseling through EAP Plus. However, if it is determined that the problem cannot be resolved in short-term counseling, and longer-term treatment is needed, the employee will be referred to a specialist early on, and the employee’s insurance coverage will be activated.

On his blog this week, Mark Wallace shares highlights of his visit at Texas Children’s Specialty Care Austin for the first New Employee Pep Rally in the area. Mr. Wallace officially welcomed nearly 70 new employees, physicians and staff to our one amazing team, who are excited about what we are bringing to Austin! Read more

July 2, 2019

As the nation celebrates Independence Day on July 4, Maria Dahl reflects on her service in the U.S. Army and how her experiences inspired her to pursue a career in nursing. Read more

July 1, 2019

As members of the Texas Children’s family, we strive to provide exceptional service each and every day. And, as part of the Disney Team of Heroes (DToH) initiative, we have partnered with the Disney Institute – Disney’s professional development and external training arm – to develop the DToH Children’s Hospital Service Training. This training is intended to enhance our already strong culture of care and service by turning ordinary interactions into moments of comfort, compassion and inspiration for patients, families and each other.

This week, Disney Institute has begun delivering an on-site version of the training to a representative group of employees and leaders from inpatient, outpatient and support services across our system to refine and inform this exciting new program.

In order to effectively roll out this impactful training across our system in the future, we need your help!

We are looking for 25 dynamic and engaging employees (including leaders) to train our workforce on how to deliver exceptional service through our Texas Children’s values and Disney’s service principles.

We are thrilled to introduce the DToH Train the Trainer Program! This new program will offer employees the distinguished opportunity to directly equip the workforce with concepts, skills, behaviors and tools to further our goal of providing innovative, patient-centered engagement.

In order to apply to be a DToH Service Trainer, you must be prepared to fulfill the following time commitments:

  • Deliver a minimum of 12 trainings per year and additional dedicated time each month for preparations and logistics
  • Be available to attend the DToH Train the Trainer Program on Oct. 14 – 18, 2019

Ideal applicants should exhibit a passion for the culture, strong communication and interpersonal skills, and a commitment to treat everyone like a valued customer, among other desired behaviors.

Additionally, you must meet eligibility requirements, which are outlined in the online application, and you must complete the following:

  • A 300 – 500 word personal statement on why you want to be a DToH Service Trainer
  • A 90-second video on how you see “Live Compassionately” demonstrated at Texas Children’s

Click here to fill out the online application and submit your video and personal statement, which are due by Friday, July 12.

In order to assist you with your application, we are offering Virtual Information Sessions that will provide a detailed overview of the eligibility requirements, time commitment and selection process. You are not required to attend a session in order to apply.

Dates/times available:

  • Friday, June 28, Noon to 12:30 p.m.
  • Tuesday, July 2, 8 a.m. to 8:30 a.m.
  • Tuesday, July 2, 9 a.m. to 9:30 p.m.

Click here to sign up for a Virtual Information Session. Once you enter HealthStream, select the “TCH DToH Children’s Hospital Service Virtual Information Session” to enroll.

If you are selected to move forward in the process following the review of the applications, you will be called back to participate in live auditions in August.

We look forward to seeing the magic you will create!