Navada Jackson with the Cardiovascular Intensive Care Unit, is the latest Texas Children’s Super Star employee. “As a unit clerical assistant in the cardiovascular intensive care unit, my motivation for going above and beyond is inspired by the people – from the patients, to doctors, nurses, respiratory therapists, patient care assistants and other unit clerical assistants.” Read more of her interview below and find out how you can nominate a Super Star
Your name, title and department. How long have you worked here?
Navada Jackson, Unit Clerical Assistant, Cardiovascular Intensive Care Unit; 24 years
What month are you Super Star for?
January 2017
Tell us how you found out you won a super star award.
I was asked by my manger to report for work early to discuss changes in shift reports. As I arrived in the break room, directing my attention to my manger, she announces my name indicating I was super star. I was totally surprise; with two cakes and punch to share with other co-workers and leaders. It was amazing.
What does it mean to be recognized for the hard work you do? How has the organization helped you achieve your personal and professional goals?
To be acknowledged for my commitment to Texas Children’s Hospital feels really good. It has been an honor to be part of a team that has been ranked #2 in Children Cardiology and Heart Surgery.
What do you think makes someone at Texas Children’s a super star?
One who possesses hard work, commitment, caring, flexibility, and passion – all attributes that resemble super star status.
What is your motivation for going above and beyond every day at work?
As a unit clerical assistant in the cardiovascular intensive care unit, my motivation for going above and beyond is inspired by the people – from the patients, to doctors, nurses, respiratory therapists, patient care assistants and other unit clerical assistants. Being able to help my co-workers and the patients have inspired me to do my very best.
What is the best thing about working at Texas Children’s?
In my 24 years of service, I have experienced the growth of this organization and to narrow my perspective on the many wonderful things about being employed at Texas Children’s is impossible. I have had a supportive leadership. I value the organization’s mission and the willingness to promote teamwork in a professional, respectful, fun but healthy environment.
What does it mean to you that everyone at Texas Children’s is considered a leader? What is your leadership definition?
Regardless of a personal title, everyone part of the health care team has the opportunity to leverage leader development. Having been a tenured employee at Texas Children’s, witnessing CVICU expanding in 2001 and the transition of now two floors, the sometimes fast-past environment has allowed people to fulfill a leader role given that everyone plays a vital role in the patient care. We all have pulled together to address life-threatening situations. To define leadership, would be one who effectively develops others, one who dismisses the “i” motto, helps others achieve their goals and has a positive influence on anyone in various roles.
Anything else you want to share?
The recognition of my hard work has been more than words can describe. My goal always will be my best to make it possible for others to succeed. Texas Children’s is an awesome place to work and I look forward to the future.