With the opening of the outpatient and subspecialty building at Texas Children’s Hospital The Woodlands just 15 months away, steps are being taken to ensure the transition for staff, patients and their families is seamless.
One such step was taken June 25 and 26 when staff and leaders at the Woodlands Health Center and staff and leaders at the West Campus Outpatient and Subspecialty Building met and discussed what it’s like to go from working at a small community health center to a community hospital.
The 60-member staff at the Woodlands Health Center will move into the Woodlands Outpatient and Subspecialty Building in October 2016. The building will be adjacent to Texas Children’s Hospital The Woodlands, which will open its doors in the fall of 2017. A similar situation occurred five years ago when West Campus Outpatient and Subspecialty Building started seeing patients. The nearby West Houston Health Center closed and its staff moved to the outpatient and subspecialty building.
“The staff at West Campus has been through this and has a lot of good advice to offer,” said Julie Barrett, who recently was named director of outpatient and clinical support services for Texas Children’s Hospital The Woodlands. “During the recent field trip, they alleviated a lot of our anxiety about the move and got us really excited about working in a community hospital setting.”
Some of the topics covered at the meeting included differences between a hospital setting and a health center, lessons learned from West Campus’ transition, operational challenges, and relationship with Main Campus. In addition to the panel discussion, health center staff also had the opportunity to tour West Campus.
“The overall experience was extremely beneficial to our health center employees, many of whom have never worked in a larger hospital setting,” said Diane Scardino, vice president of medical subspecialty practices and Health Centers at Texas Children’s. “They needed to see and hear what their new setting will be like from people who have been in their shoes.”
Scardino and President of Texas Children’s Hospital The Woodlands Michelle Riley-Brown will continue to work together to provide additional training that will help staff understand and navigate the differences between working at a stand-alone health center versus one that is part of a community hospital.
Once completed, the Woodlands facility will be a 560,000-square-foot complex and will offer inpatient and outpatient specialty pediatric care. Facilities will include 22 emergency center rooms, 85 outpatient rooms, five radiology rooms, four operating rooms and 32 acute-care and 12 PICU beds with future expansion plans for up to 200 beds.
Along with serving families throughout The Woodlands Area, Texas Children’s anticipates serving families in counties throughout Greater North Houston, including Montgomery, Walker, Grimes, Liberty, Harris, Polk, San Jacinto and Hardin.
In November, Riley-Brown was named president of the hospital and Dr. Charles Hankins was named chief medical officer of the institution. Riley-Brown and Hankins assumed their positions as the Woodlands leadership team in January.
“We are working hard every day to prepare for the opening of Texas Children’s Hospital the Woodlands,” Riley-Brown said. “These site visits to the West Campus were important to host for the Woodlands Health Center staff, as it allowed them to get a glimpse into the similar capabilities of the future Woodlands hospital and outpatient services.”