December 15, 2019

Texas Children’s kicked off the holiday season with all three hospitals hosting annual tree lighting ceremonies. The ceremonies included appearances from Santa and Mrs. Claus, caroling from local high school choirs, snow, crafts and much more. Employees also talked about what makes the holidays special in their person lives and at Texas Children’s. View more

The holidays are in full swing, and we want you to take precautions to stay healthy. Click on the graphic to see five ways you can protect yourself, your family and our patients from those dreaded bugs that circulate during the cold weather months.

As a Texas Children’s employee, it is important to make informed, thoughtful decisions about what you choose to post online. Learn more about how to be social media savvy. Read more

December 10, 2019

Hosted by Cox Media Group Houston, the two-day event will be held December 12 and 13 on the third floor of the Pavilion for Women near the Bistro Café.

Throughout the 48-hour period, people are encouraged to open their hearts and wallets in support of the radiothon while listening to radio personalities from The Eagle (106.9 & 107.5), Country Legends (97.1) and The New 93Q (92.9) interview patients, their families and many of our clinical experts.

Every dollar donated to the radiothon will help Texas Children’s continue to fulfill its mission to create a healthier future for children and women throughout our global community by leading in patient care, education and research. More specifically, the money will benefit Texas Children’s Cancer Center.

For more information about the Cox Media Group Houston Radiothon, click here.

No one working in healthcare today would say that it is easy. And children’s hospitals are even more complex: we must wrap our arms around not only our patients, but their families (and teachers, school nurses, caregivers, and others). Overcoming these unique challenges yields extraordinary rewards – for kids, families, and communities – so it’s worth it. Building healthier futures is why we do what we do.

Delivering Texas Children’s-quality healthcare requires unparalleled care-coordination. As emphasized in Planning a Patient’s Care (one key element of Care Coordination), this means recognizing potential barriers to care and addressing them in advance.

“This particular element sets an expectation to look at each patient’s individual needs and take the time to understand the clinical and non-clinical resources that are required and available, “ said Dr. Katie Ostermaier, medical director at Texas Children’s Health Plan and a Care Coordination team lead. “It sounds simple, but what it really demands is that we build relationships with the right partners and deliver resources in way that is proactive and well thought-out.” Ostermaier compared care coordination to a village raising a child: “Someone in the village must be thinking in advance about everything that child will need in the future and the best way to deliver it.”

The same applies to Texas Children’s. Sterling care coordination requires:

  • Having a shared care plan that forces us to anticipate needs and potential problems.
  • Communicating with patients by explaining treatments, procedures, and follow-up care.
  • Facilitating communication between providers and caregivers by sharing complete patient stories during hand-offs.
  • Transitioning patients efficiently between areas within our system and stages of care.
  • Optimizing patient convenience by considering things like scheduling, transportation, supplies, and medications.
  • Using community resources effectively.

Both clinical and non-clinical employees are critical to this work. Care Coordination is a priority for each and every member of our One Amazing Team.

Tell us your story

Do you or someone you work with coordinate care well? Tell us how by sending a note to connect@texaschildrens.org. We want to hear from you!

Want to know more about Care Coordination? Reach out to Andrea Romay, senior project manager for Care Coordination at maromayd@texaschildrens.org or 832-824-7831.

Another Leadership Maxim series has come to a close, highlighting amazing leadership throughout the organization through a series of guest blogs on On The Mark. To celebrate the finale, about 100 employees who participated in the series or commented on the blogs in the series attended a private event with the Houston Texans that included a behind-the-scenes tour of NRG Stadium, an autograph session with two Houston Texans football players and photos with Texans cheerleaders. The event was held on December 3. Read more

On Monday, Texas Children’s closed on the purchase of two plots of land in Austin – Presidio to the north and Estancia to the south (click on image to see both plots). This additional investment into the Austin community is yet another example of our commitment to expand our expert pediatric and maternal care to more conveniently serve the families of central Texas.

“In June 2017, we first announced plans to extend our brand of pediatric and maternal care to the Austin community,” President and CEO Mark Wallace said.  “Eighteen months later, we have 62 employees and 23 physicians in Austin helping to deliver on our mission and intention of caring for the children and families in need of the expert care we provide, closer to home.”

Texas Children’s is constantly exploring options and assessing the needs of children and women in the community to help fill gaps in care where they exist. Currently, there are no confirmed plans for the use of this land.

“We know Austin continues to be one of the fastest growing cities in the nation, and our goal is to help supplement and add value to the great health care options already available to Austin-area families,” Executive Vice President Michelle Riley-Brown said.

The organization’s first health care location in Austin, Texas Children’s Urgent Care Westgate, opened in March 2018 and provides high-quality, efficient and affordable pediatric-focused care after hours and on weekends. Located at 4477 South Lamar Blvd., suite 400, Texas Children’s Urgent Care is staffed by board-certified pediatricians and nurses, with facilities and equipment designed specifically to meet the needs of children and adolescents up to age 18.

Additionally, Texas Children’s Pediatrics, the nation’s largest pediatric primary care network, currently has five practices in Austin which provide full-service care for children including, among other offerings, prenatal counseling; newborn and infant care; well and sick child visits; immunizations; and hearing and vision screenings; as well as camp, school and sports physicals. Building upon its 20 plus years of experience working with community pediatricians, Texas Children’s Pediatrics continues to partner with existing pediatric primary care practices in the region. Currently, Texas Children’s Pediatrics locations in Austin include:

In October 2018, Texas Children’s Specialty Care Austin opened bringing the hospital’s own subspecialty pediatric care to the Austin community. Located at 8611 North MoPac, suite 300, Texas Children’s Specialty Care helps increase access for children and families in need of allergy and immunology, cardiology, clinical nutrition, diabetes and endocrinology, ophthalmology, plastic surgery, and pulmonology, among other subspecialties. Additional pediatric subspecialties will be added in the coming months to help serve the growing needs of the Austin community and the state of Texas.